Customer Service Representative

val's services; Canton (MS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid training

Health and retirement plans

Educational reimbursement

Employee discounts

Flexible dress code

Paid time off

Job summary

val's services is seeking a Customer Service Representative to assist community members with financial solutions and to process transactions such as check cashing, money transfers, and payments, delivering an exceptional in-store experience.

You will join a team dedicated to personalized service, accuracy, and ongoing training, with opportunities for career growth and access to benefits and employee discounts.

Qualifications

• High school diploma or equivalent; prior experience in cash handling or money processing is a plus.
• Excellent communication skills and professional demeanor.
• Attention to detail, data entry accuracy, and proficiency with phones, POS systems, and Microsoft Office.
• Ability to meet physical demands, including standing for extended periods and moving items up to 25 pounds.
• Must be at least 18 years old and pass background checks.

Responsibilities

• Build connections with diverse customers and provide personalized service.
• Handle various financial transactions accurately and efficiently.
• Participate in comprehensive training, coaching, and development programs.

Skills

Excellent communication

Attention to detail

Data entry accuracy

Customer service

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Role Overview

As a Customer Service Representative, you will assist community members with financial solutions, process transactions such as check cashing, money transfers, and payments, and deliver exceptional in-store experiences.

Role Overview

As a Customer Service Representative, you will assist community members with financial solutions, process transactions such as check cashing, money transfers, and payments, and deliver exceptional in-store experiences.

Key Responsibilities

• Build connections with diverse customers and provide personalized service.
• Handle various financial transactions accurately and efficiently.
• Participate in comprehensive training, coaching, and development programs.

Qualifications & Skills

• High school diploma or equivalent; prior experience in cash handling or money processing is a plus.
• Excellent communication skills and professional demeanor.
• Attention to detail, data entry accuracy, and proficiency with phones, POS systems, and Microsoft Office.
• Ability to meet physical demands, including standing for extended periods and moving items up to 25 pounds.
• Must be at least 18 years old and pass background checks.

Benefits & Perks

• Paid training, learning resources, leadership development, and career advancement opportunities.
• Competitive hourly wage, health and retirement plans, life and voluntary insurance, and educational reimbursement.
• Additional perks include mental health resources, employee discounts, flexible dress code, and paid time off.