Customer Service Representative

Bradfute Enterprises; Texas; On-site; USD 22,320 - 37,944; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Referral program

Job summary

Bradfute Enterprises in Texas is seeking motivated customer service representatives to join our team. This full-time or part-time role involves directly assisting customers while managing a high volume of inquiries. Candidates should have good human relations skills and be available for evening, weekend, and holiday shifts. A high school diploma is preferred, and proficiency in Spanish is a plus. The role offers benefits like employee discounts and flexible scheduling.

Qualifications

• Good human relations skills to work effectively with customers.
• Basic understanding of equipment and willingness to learn.
• Ability to lift 15-30 lbs.

Responsibilities

• Ensure a quality, timely customer experience by explaining products.
• Manage a high volume of customer questions under pressure.
• Reports trends and feedback from customer interactions.

Skills

Proficiency in Spanish

Human relations skills

Critical thinking

Problem solving

Education

High School or Equivalent

Job description

Bradfute Enterprises LLC

7505 Lockheed Drive

At Bradfute Enterprises LLC, our priority is providing exceptional customer service and we currently have an opening for you to join this exciting team. This is an amazing opportunity to start or grow your career in a fun, team-focused environment, while facing new challenges to develop your professional manner and independence.

We’re looking for candidates who will thrive on the front lines of our business by providing fantastic service to our customers.

What You’ll Do:

As a member of out team, you will be the first contact with our customers working off pre-set appointments. In addition, you will:

• Ensure a quality, timely, customer experience for our customers by explaining the full product line, features and functions.

• Ability to work under pressure by managing a high volume of customer questions while providing an array of services requested by our customer.

• Must be comfortable working in a team environment, and willing to work independently when needed.

• Must be able to understand and explain contract details to customers. Be neat and organized when filling paperwork and sensitive information.

• Reports trends, issues and feedback learned from customer interactions to support continuous improvement.

• Performs other job-related duties as assigned from time to time.

What it Takes

Eligible candidates will need to meet the following criteria:

• Proficiency in Spanish preferred, but not required

• Good human relations skills to work effectively and professionally with customers questions.

• Basic understanding of equipment and willingness to learn

• Ability to lift 15-30 lbs

• Ability to meet or exceed attendance requirements, providing reliable and predictable attendance. Hours for this job include evenings, weekends, and holidays.

• Possesses basic critical thinking, creativity, and problem solving skills.

Job Types: Full-time, Part-time

Pay: $2,000.00 to $3,400 per month

Expected hours: 30-40 per week

Benefits

• Employee discount

• Flexible schedule

• Referral program

Schedule

• 8 hour shift

• Day shift

• Evening shift

• Weekends

Supplemental pay types

• Bonus opportunities

Education

• High School or Equivalent (Preferred)

Experience

• Work: 1 year (Preferred)

Language

• English (Required)

• Spanish (Preferred)

Ability to Commute

• El Paso, TX. 79925 (Required)

Work Location: In Person