Customer Service Representative

Bosch Group; Texas; Presencial; USD 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision plans

401(K) retirement plans with employer

Life insurance

Short- and long-term disability

Paid time off

Parental leave, adoption assistance

Education expense reimbursement

Descripción de la vacante

Bosch Group in Texas is seeking a Warehouse Associate to organize orders, coordinate shipping, and partner with planning teams to ensure on-time delivery and high customer satisfaction. The role emphasizes teamwork, strong English communication, and basic SAP/AS400 tool usage within a dynamic warehouse environment.

Responsibilities include verifying materials, addressing delays, and aligning with multiple departments.

Formación

• High School Diploma or GED from an accredited institution.
• 1+ years of warehousing experience.
• 1+ years of customer service experience.
• 1+ years of Microsoft Applications experience (Word, Outlook, Excel).
• Preferred: shipping experience.
• Proficient in English language (read and write).
• Good computer skills and keyboard proficiency.
• Ability to work as part of a team.
• Warehouse management systems, such as SAP, AS400, etc.

Responsabilidades

• Organize daily orders to ensure correct on-time shipping.
• Communicate with various departments on topics related to shipping/warehousing.
• Work with planning team to achieve 100% customer satisfaction and zero incidents.
• Verify availability of material required for shipment completion.
• Proactively analyze warehouse system to identify delays and execute corrective action.
• Communicate shipping requirements to warehouse personnel.
• Must be willing to work 2nd Shift and extended hours, including Saturdays as needed.

Conocimientos

Teamwork

Customer service

English communication

Problem solving

Educación

High School Diploma or GED

Herramientas

SAP

AS400

Microsoft Excel

Microsoft Word

Outlook

Descripción del empleo

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Celebrate success: At Bosch, we celebrate you.
• Shape tomorrow: At Bosch, you change lives.

Job Description

Daily Tasks:

• Organize daily orders to ensure correct on-time shipping.
• Communicate with various departments on varying topics related to shipping/warehousing.
• Work closely with planning team to achieve 100% customer satisfaction and zero customer incidents.
• Verify availability of material required for shipment completion.
• Proactively conduct analysis in warehouse system to identify reasons behind potential shipment delays and execute corrective action.
• Communicate to warehouse personnel all shipping requirements.
• Other Workplace Considerations:
• Lifting products/materials up to 40 pounds in weight.
• Standing, walking, bending and twisting, as required to complete job task
• Must be willing to work 2nd Shift and extended hours, including Saturdays as needed

Qualifications

Basic Qualifications:

High School Diploma or GED from in accredited institution

1+ Years of Warehousing Experience

1+ Years of Customer Service experience

1+ Years of Microsoft Applications experience (Word, Outlook, Excel, etc)

Preferred qualifications

Shipping experience

Proficient in English Language (Read and Write)

Good computer skills and keyboard proficiency

Ability to work as part of a Team

Warehouse management systems, such as SAP, AS400, etc.)

Additional Information

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Relocation not available

In addition to your base compensation, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.

Learn more about our full benefits offerings by visiting: www.myboschbenefits.com . Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.