Customer Service Representative

Bosch Group; El Paso (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) with employer match

Paid time off

Job summary

Bosch is seeking a Warehouse Associate in the United States to organize daily orders, coordinate shipping and warehousing, and support planning to achieve 100% customer satisfaction. The role requires a High School diploma or GED, 1+ year warehousing and customer service experience, and proficiency with Microsoft Office.

Familiarity with SAP or AS400 and strong English communication are preferred; shift includes 2nd shift and Saturdays.

Qualifications

• High School Diploma or GED from an accredited institution.
• 1+ years of warehousing experience.
• 1+ years of customer service experience.
• 1+ years of experience with Microsoft applications (Word, Outlook, Excel).

Responsibilities

• Organize daily orders to ensure on-time shipping.
• Communicate with departments on shipping/warehousing topics.
• Work with planning team to achieve 100% customer satisfaction.
• Verify availability of material for shipment completion.
• Analyze warehouse system to identify and resolve delays.
• Inform warehouse personnel of shipping requirements.
• Be willing to work 2nd shift and extended hours, including Saturdays.

Skills

Warehousing experience

Customer service

English language

Teamwork

Microsoft Office

Education

High School Diploma or GED

Tools

SAP

AS400

Microsoft Office

Job description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Celebrate success: At Bosch, we celebrate you.
• Shape tomorrow: At Bosch, you change lives.

Job Description

Daily Tasks:

• Organize daily orders to ensure correct on-time shipping.
• Communicate with various departments on varying topics related to shipping/warehousing.
• Work closely with planning team to achieve 100% customer satisfaction and zero customer incidents.
• Verify availability of material required for shipment completion.
• Proactively conduct analysis in warehouse system to identify reasons behind potential shipment delays and execute corrective action.
• Communicate to warehouse personnel all shipping requirements.
• Other Workplace Considerations:
• Lifting products/materials up to 40 pounds in weight.
• Standing, walking, bending and twisting, as required to complete job task
• Must be willing to work 2nd Shift and extended hours, including Saturdays as needed

Qualifications

Basic Qualifications:

High School Diploma or GED from in accredited institution

1+ Years of Warehousing Experience

1+ Years of Customer Service experience

1+ Years of Microsoft Applications experience (Word, Outlook, Excel, etc)

Preferred qualifications

Shipping experience

Proficient in English Language (Read and Write)

Good computer skills and keyboard proficiency

Ability to work as part of a Team

Warehouse management systems, such as SAP, AS400, etc.)

Additional Information

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Relocation not available

In addition to your base compensation, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.

Learn more about our full benefits offerings by visiting: www.myboschbenefits.com . Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

Please note that employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.