Customer Service Representative

Aaron Plumbing INC; Suwanee (GA); Remote; USD 23,419 - 27,552; Part time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Training & development

Job summary

A plumbing service company in Suwanee, GA is seeking a part-time Customer Service Representative to provide office support and schedule appointments. This role offers a competitive wage of $17 to $20 per hour with room for advancement. Candidates should possess excellent communication skills and experience in customer service, ideally in plumbing or HVAC. The position starts in office for training and transitions to remote work thereafter.

Qualifications

• Strong attention to detail is critical.
• Ability to communicate effectively with customers.
• Experience in customer service preferred.

Responsibilities

• Answer calls and provide friendly service.
• Schedule appointments and manage schedules.
• Perform administrative tasks to support the team.

Skills

Attention to detail

Strong computer skills

Excellent written and verbal communication skills

Experience as a plumbing or HVAC customer service rep

Experience with ServiceTitan software

Tools

ServiceTitan

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

Aaron Services: Plumbing, Heating, Cooling in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive environment with a family-owned company? Do you want the option to work from home? If so, please read on!

This admin position earns a starting competitive wage of $17 to $20 per hour. Room for advancement is available.

Note: Training for the position must be completed at our Suwanee, GA location. Once in-office training is complete, the position will be fully remote. If this sounds like the right admin opportunity for you, apply today!

Qualifications for a Customer Service Representative (CSR):

• Attention to detail
• Strong computer skills
• Excellent written and verbal communication skills
• Experience as a plumbing or HVAC customer service rep is highly preferred
• Experience with ServiceTitan software is also highly preferred

Are you attentive to detail? Do you enjoy meeting new people and interacting over the phone? Are you extremely organized and capable of balancing a complicated schedule? If yes, you might be perfect for this work-from-home opportunity!

Work Schedule:

This part-time position typically works Monday, Wednesday, Thursday from 3:00 PM to 6:00 PM and Friday from 8:30 AM to 6:00 PM. Additional remote hours are available for interested candidates.

About Aaron Services:

We are a family-owned and operated company providing superior plumbing and HVAC services in Georgia since 1985. Our mission is to deliver positive customer experiences through honesty and top-quality workmanship. We hold A ratings with the Better Business Bureau and Angie's List, among other awards for excellence.

Our success is driven by our professional team. We offer competitive pay, excellent benefits, and a supportive work environment. If you're looking for a place where you feel at home, join us!

A Day in the Life of a CSR:

You will be the cheerful voice of our company, answering calls with friendliness, scheduling services, and communicating details to our team using software like ServiceTitan. You'll also handle administrative tasks to keep our office organized, supporting both our team and customers.

Ready to Join?

If you believe you're a good fit for this role, please complete our quick, mobile-friendly application. We look forward to meeting you!

Location: 30024

Flexible work-from-home options available.