Customer Service Representative

bodenvy Charleston; Summerville (SC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Performance bonus

Employee discounts

Advancement opportunities

Paid time off

Training & development

Job summary

Bodenvy Charleston is seeking a results-driven appointment setting specialist to join our fast-growing medical spa team in Summerville, SC. You will make outbound calls to warm leads, handle inquiries, and book same-day or next-day consultations with a focus on high-quality show rates.

Ideal candidates are comfortable with high-volume dialing, possess strong communication and persuasion skills, and are self-motivated. Evening and weekend availability is required; bilingual is a plus.

Qualifications

• Outbound call center experience preferred.
• Comfortable with high-volume dialing.
• Strong communication skills.
• Persuasive but professional.
• Self-motivated and goal-driven.
• Evening and weekend availability required.
• Bilingual a plus.

Responsibilities

• Make outbound calls to warm leads (200 Calls minimum a day).
• Handle inbound inquiries.
• Ask discovery questions and build rapport.
• Educate prospects on services.
• Book same-day or next-day consultations.
• Overcome objections confidently and professionally.
• Maintain strong show rates.
• Primary Goal: Book high-quality consultations that show up and convert.

Skills

Outbound calling

High-volume dialing

Communication skills

Sales & persuasion

Bilingual a plus

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

About Bodenvy

Bodenvy is the #1 CoolSculpting provider in the nation and a rapidly expanding medical spa franchise specializing in permanent fat reduction and body sculpting.

What You'll Do

This is a consultative style appointment setting position.

• Make outbound calls to warm leads (200 Calls minimum a day)
• Handle inbound inquiries
• Ask discovery questions and build rapport
• Educate prospects on services
• Book same-day or next-day consultations
• Overcome objections confidently and professionally
• Maintain strong show rates
• Primary Goal: Book high-quality consultations that show up and convert

What We're Looking For

• Outbound call center experience preferred
• Comfortable in high-volume dialing
• Strong communication skills
• Persuasive but professional
• Self-motivated and goal-driven
• Evening (until 9 pm) & weekend availability required
• Bilingual a plus!

Compensation

• $20/hr base
• Bonus for every consultation that arrives
• Performance-based earning potential
• Stable base + upside opportunity