Customer Service Representative

Salinacomfort; Salina, Northern (KS, KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with match

Monthly performance bonuses

Friendly, fast-paced team environment

Job summary

Salinacomfort is seeking a friendly, organized Customer Care representative in Salina, KS. You will be the first point of contact for customers booking service, repairs, and installations.

This full-time, on-site role lives in the office and reports to the Customer Care department. Responsibilities include answering calls, scheduling appointments, following up with customers, and coordinating with the field team to keep work flowing smoothly.

Qualifications

• 2+ years of customer service experience (home services, trades, or call center a plus).
• Strong phone, email, and computer skills.
• Great attitude and attention to detail.

Responsibilities

• Answer inbound calls and answer customer inquiries.
• Schedule appointments and coordinate with field team.
• Follow up with customers to ensure satisfaction.

Skills

Customer service

Phone skills

Email communication

Attention to detail

Job description

Be the friendly first point of contact for customers booking service, repairs, and installations.

Employment: full-time Location: On-site (office) Department: Customer Care

Answer inbound calls, schedule appointments, follow up with customers, and coordinate with the team in the field. If you love organizing chaos and making people's day a little easier, this is your role.

What We're Looking For

• 2+ years of customer service experience (home services, trades, or call center a plus)
• Strong phone, email, and computer skills
• Great attitude and attention to detail

What We Offer

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with match
• Monthly performance bonuses
• Friendly, fast-paced team environment

We're Hiring