Customer Service Representative

Airgas, Inc.; Rolla (CO); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and AD&D insurance

401(k) with company match

Tuition assistance

Paid time off

Job summary

Airgas, Inc. in Henderson, CO is seeking a Customer Service Representative to support key accounts and process orders using SAP.

This in-office role involves inbound and outbound calls, order entry, research, and coordination with other departments to ensure customer satisfaction. The position offers a Monday–Friday schedule, with benefits including medical, dental, vision, life, 401(k) with company match, tuition assistance, and paid time off.

Qualifications

• Customer service or sales experience.
• Computer skills with comprehensive knowledge of order entry systems.
• Excellent communication skills.
• Demonstrated problem‑solving abilities with a focus on follow‑up to completion.
• Ability to work independently and under some pressure to meet deadlines.
• Ability to occasionally lift 25-80 lbs.
• Ability to occasionally work overtime.

Responsibilities

• Provide excellent customer service to key accounts.
• Process and research customer orders using SAP.
• Make outbound calls to proactively receive orders and provide research on order status.
• Advise customers on equipment, materials, and procedures needed for their tasks.
• Arrange delivery of cylinders and hard goods.
• Work closely with other departments to find solutions and ensure complete customer satisfaction.

Skills

Customer service

Order entry

SAP

Communication skills

Problem solving

Tools

SAP

Job description

Customer Service Representative (Open)

Location: Henderson, CO - Filling industrial

Airgas is hiring a Customer Service Representative to support key accounts and process orders using SAP. This role includes inbound and outbound calls, order entry, research, and coordination with other departments.

Key Details

• Schedule: Monday - Friday 8:00am - 4:30pm (In office)
• Pay: $28.00 - $30.00 per hour
• Application Window Close: August 3rd
• Benefits: Comprehensive family benefits including medical, dental, vision, life, AD&D, disability insurance; 401(k) plan with company match; tuition assistance; paid holidays, vacation, and sick time; parental leave up to 14 weeks paid.

Responsibilities

• Provide excellent customer service to key accounts.
• Process and research customer orders using SAP.
• Make outbound calls to proactively receive orders and provide research on order status.
• Advise customers on equipment, materials, and procedures needed for their tasks.
• Arrange delivery of cylinders and hard goods.
• Work closely with other departments to find solutions and ensure complete customer satisfaction.

Required Qualifications

• Customer service or sales experience.
• Computer skills with comprehensive knowledge of order entry systems.
• Excellent communication skills.
• Demonstrated problem‑solving abilities with a focus on follow‑up to completion.
• Ability to work independently and under some pressure to meet deadlines.
• Ability to occasionally lift 25-80 lbs.
• Ability to occasionally work overtime.

Preferred Qualifications

• Sales or customer service experience with welding equipment and processes.
• Experience handling compressed gases.

Benefits

• Medical coverage, dental coverage, vision coverage.
• Flexible Spending Account and Health Savings Account.
• Short‑term and long‑term disability insurance.
• Life and AD&D insurance.
• Employee Assistance Program.
• Pre‑tax commuter transportation benefit.
• Tuition assistance.
• 401(k) plan with company match.
• Paid time off: vacation, sick leave, parental leave, holidays, jury duty, funeral/bereavement leave.

Equal Employment Opportunity

Airgas, an Air Liquide Company, is an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to ensure equal access to employment benefits and privileges. Qualified individuals with disabilities may request accommodations during the selection process by contacting us at us‑[e-mail].

Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.