Customer Service Representative

Airgas; Colorado; On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) Retirement Plan with company match

Tuition Assistance

Paid Holidays and Sick Time

Flexible Spending Account

Job summary

Airgas is hiring a Customer Service Representative in Henderson, Colorado. The candidate will focus on providing excellent service, managing customer orders, and working closely with other departments. This full-time position offers a competitive salary between $28-$30 per hour as well as comprehensive benefits including medical, dental, and a 401(k) plan.

Applicants should have prior customer service experience and strong communication skills. Join Airgas to be part of a diverse and inclusive workplace!

Qualifications

• Customer service or sales experience required.
• Proficient with computer order entry systems.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Handle inbound calls to address customer concerns.
• Process and research customer orders using SAP.
• Provide product knowledge and customer service support.

Skills

Customer service or sales experience

Computer skills with order entry systems

Excellent communication skills

Problem solving abilities

Ability to work independently

Job description

## Customer Service RepresentativeApplylocations: Henderson, COtime type: Full timeposted on: Posted Todayjob requisition id: R10095226R10095226 Customer Service Representative (Open)Location:Henderson, CO - Filling industrial## How will you CONTRIBUTE and GROW?At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Airgas is Hiring for a Customer Service Representative in Henderson, CO!***We are looking for you !**** Monday - Friday 8:00am -4:30pm (In office)* Pay $28.00- $30.00* Estimated applications Window Close date: Aug 3rd* Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.* Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.* Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.* Early Access: Your benefits start after just 30 days of employment.****Recruiter: Neelam Patel /** [e-mail] **/ 913.343.5762****As a Customer Service Associate, you will take inbound calls to field customers concerns and questions, with a focus on processing and researching customer orders using our SAP computer system. This person may at times make outbound calls to proactively receive orders as well as complete research about the progress of an order. This person will make every effort to research and solve customer issues. Will work closely with other departments to find answers and facilitate a complete solution. The focus will be to use product knowledge, customer service tools, and acquired sales skills to effectively service each customer in a professional manner.**In particular, you will:*** Provide excellent customer service to our key accounts* Develop knowledge and provide support for the sale of industrial, medical and specialty gases, welding supplies and related equipment to customers* Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.* Arranges for delivery of cylinders and hard-goods.## \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_## ## Are you a MATCH?****Required Qualifications***** Customer service or sales experience.* Computer skills with comprehensive knowledge of computer order entry systems.* Excellent communication skills.* Demonstrated problem solving abilities with a follow up to completion focus.* Ability to work independently and under some pressure to meet deadlines.* Ability to occasionally lift 25 - 80 lbs.,* Ability to occasionally work overtime****Preferred Qualifications***** Sales or customer service for welding equipment and processes.* Some experience in handling compressed gases.****Employee benefits:**** As an Airgas associate, you will have access to a wide array of benefit plans and programs designed to encourage the well-being of you and your family. Benefits include: Medical coverage - Flexible Spending Account - Health Savings Account (if you elect the Choice HSA plan) - Dental coverage - Vision coverage - Participation in the Healthcare and/or Dependent Care Flexible Spending Accounts - Short-term and Long-term Disability - Life and accidental death and dismemberment (AD&D) insurance - Employee Assistance Program (EAP) - Pre-tax commuter transportation benefit - Tuition Assistance - 401(k) Plan (including a company match contribution) - Paid Time Off, including paid vacation, sick leave, maternity, paternity, holidays, jury duty and funeral/bereavement leave.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Benefits**We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Your DIFFERENCES enhance our PERFORMANCE**At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**About Airgas**Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_**Equal Employment Opportunity Information**We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [e-mail].