Customer Service Representative

Derby Fabricating, LLC; Rockford, Northern (MI, KY); Hybride; USD 38 000 - 58 000; Plein temps

Résumé du poste

Derby Fabricating, LLC in Michigan is seeking a scheduling/order entry specialist to manage customer orders for production and shipment.

You will monitor and enter orders, confirm prices against blanket purchase orders, and dispense work orders, serving as the link between customers and production.

The role requires strong data entry, excellent communication, and proficiency with Excel; Plex experience is a plus.

Qualifications

• Manufacturing experience, preferably in automotive industry.
• Strong data entry skills.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office applications, especially Excel.
• Organizational skills.
• Interpersonal skills.
• Experience with Plex is a plus.

Responsabilités

• Monitor customer orders
• Enter customer orders into system
• Confirm accuracy of system price to blanket purchase orders
• Dispense work orders as instructed
• Provide a link between customer and production
• Maintain accurate customer schedules in system
• Provide a courteous environment for customer communication
• Communicated customer needs internally effectively and efficiently

Description du poste

Description

Assumes the responsibilities of scheduling customer orders for production and shipment.

Responsibilities

• Monitor customer orders
• Enter customer orders into system
• Confirm accuracy of system price to blanket purchase orders
• Dispense work orders as instructed
• Provide a link between customer and production
• Maintain accurate customer schedules in system
• Provide a courteous environment for customer communication
• Communicated customer needs internally effectively and efficiently

Requirements

• Manufacturing experience preferably in automotive industry
• Strong data entry skills
• Excellent verbal and written communication skills
• Proficient with Microsoft Office applications, especially Excel
• Organizational skills
• Interpersonal skills
• Experience with Plex is a plus