Customer Service Representative

PARK AVENUE CLEANERS; Port Arthur (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Paid time off

Job summary

PARK AVENUE CLEANERS in Port Arthur is seeking a Customer Service Representative to provide exceptional service at our location. As the friendly face of our team, you'll assist customers with inquiries and ensure their satisfaction. Ideal candidates excel in communication, are problem solvers, and have a passion for customer service.

Join us in creating positive experiences for our customers while working in a supportive environment.

Qualifications

• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.
• Proficiency in using computers and basic office software.

Responsibilities

• Assist customers with inquiries regarding services and pricing.
• Process transactions accurately using our point-of-sale system.
• Handle customer complaints and feedback with professionalism.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Attention to detail

Education

High school diploma or equivalent

Job description

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off

About the Role

Join PARK AVENUE CLEANERS as a Customer Service Representative and become the friendly face of our Port Arthur location! We are dedicated to providing exceptional service and ensuring our customers leave with a smile. If you love engaging with people and creating positive experiences, this is the perfect opportunity for you!

Responsibilities

• Assist customers with inquiries regarding services, pricing, and order status.
• Process transactions accurately and efficiently using our point-of-sale system.
• Maintain a clean and organized front counter area to enhance customer experience.
• Handle customer complaints and feedback with professionalism and empathy.
• Collaborate with team members to ensure timely service and customer satisfaction.
• Promote special offers and loyalty programs to enhance customer engagement.
• Manage inventory of supplies and report any shortages to management.
• Stay informed about all services offered to provide accurate information to customers.

Requirements

• High school diploma or equivalent; previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong problem‑solving skills and a positive attitude.
• Proficiency in using computers and basic office software.
• Ability to lift up to 25 pounds and stand for extended periods.
• Flexible availability, including evenings and weekends.
• Passion for providing outstanding customer service.

About Us

PARK AVENUE CLEANERS has been serving the Port Arthur community for over 28 years, providing top‑notch dry cleaning and laundry services. Our commitment to quality and customer satisfaction has earned us a loyal customer base, and our friendly team makes it a great place to work. Join us, and be part of a company that values its employees and the community!