Customer Service RepresentativeDriver

Porters of Louisiana; Natchitoches (LA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Job summary

Porters of Louisiana in Natchitoches, LA is seeking a reliable Customer Service Representative to support our dry-cleaning team. You will greet customers, process orders, and safely operate a company van for pick-up and delivery.

The ideal candidate is friendly, detail-oriented, and able to work independently or with a team; requires a valid driver’s license and the ability to lift up to 50 lbs. Shifts are Monday through Saturday with store hours.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience required (retail, hospitality, or related field).
• Valid driver’s license required.
• Ability to lift, carry, and transport items up to 50 lbs.

Responsibilities

• Greet and assist customers professionally and courteously.
• Receive, tag, and process incoming dry-cleaning and laundry orders accurately.
• Handle customer inquiries, complaints, and special requests in person or by phone.
• Maintain cleanliness and organization of the front counter and work area.
• Safely operate the company van to pick up and deliver garments/items to and from the store.
• Load, transport, and unload customer items while ensuring accuracy and care.
• Follow assigned delivery routes and schedules.
• Maintain accurate payments.
• Adhere to all traffic laws, safety regulations, and company policies.
• Assist with additional shop duties as needed.

Skills

Customer service

Communication

Attention to detail

Organization

Teamwork

Physical ability

Education

High school diploma

Job description

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Location: Natchitoches, LA

Job Type: Part-Time

Position Overview

We are seeking a reliable and customer-focused Customer Service Representative to join our dry-cleaning team. This position requires strong customer service skills as well as the ability to safely operate a company van for pick-up and delivery of customer garments and items to and from the store. The ideal candidate will be friendly, organized, detail-oriented, and hold a valid driver’s license.

Key Responsibilities

• Greet and assist customers professionally and courteously.
• Receive, tag, and process incoming dry-cleaning and laundry orders accurately.
• Handle customer inquiries, complaints, and special requests in person or by phone.
• Maintain cleanliness and organization of the front counter and work area.
• Safely operate the company van to pick up and deliver garments/items to and from the store.
• Load, transport, and unload customer items while ensuring accuracy and care.
• Follow assigned delivery routes and schedules.
• Maintain accurate payments.
• Adhere to all traffic laws, safety regulations, and company policies.
• Assist with additional shop duties as needed.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience required (retail, hospitality, or related field).
• Valid driver’s license.
• Ability to lift, carry, and transport items up to 50 lbs.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.

Work Environment

• Combination of front-counter retail environment and driving duties.
• Requires standing for extended periods and performing light to moderate physical activity.

Schedule & Compensation

• Monday through Saturday/Store Hours