Customer Service Representative

Speedway LLC; Plainfield (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Customer Service Bonus Potential of up to 7% of Pay

Retirement Savings Plan

$3,200 Tuition Reimbursement

Health, Dental and Life Insurance

Job summary

Speedway LLC is seeking a Customer Service Representative in Plainfield, Illinois. This role focuses on delivering exceptional customer service by assisting customers with transactions and maintaining store appearance. Ideal candidates will have excellent communication skills and a friendly demeanor.

Responsibilities include assisting customers with purchases and keeping the store stocked and clean. The position offers benefits such as a bonus potential of up to 7% of pay, a retirement savings plan, and health insurance.

Qualifications

• Enjoy interacting with people in a fast-paced environment.
• Available to work required shifts including weekends, evenings, and holidays.
• Able to perform repeated bending, standing, and reaching.

Responsibilities

• Assist customers with purchases and handle transactions.
• Keep stores looking terrific by assisting with product stocking and cleaning.
• Participate in the Customer Service Bonus Program.

Skills

Excellent customer service skills

Communication skills

Happy, smiling attitude

Job description

Job Description

The Customer Service Representative embodies & exhibits the principles of Consistent Exceptional Customer Service (Customer Interaction, Store Appearance & Product Availability) in every interaction with our great customers and surrounding employees. Beginning your career as a CSR will give you a strong foundation in the customer service skills that can make you a vital member of the front line team!

The Customer Service Representative will have responsibilities that include:

• Assisting customers with purchases and handling merchandise and fuel transactions and related programs (i.e. gift cards, money orders, wire transfers, coupons, and our Speedy Rewards loyalty program!)
• Keeping our stores looking terrific and ready for our valued customers by assisting with product stocking, cleaning, etc. to ensure our Store appearance supports our commitment to Exceptional Customer Service.
• Customer Service Bonus Potential of up to 7% of Pay
• Retirement Savings Plan• Up to $3,200 Tuition Reimbursement
• Health, Dental and Life Insurance

Qualifications

Job Requirements

• We’re looking for associates who enjoy interacting with people and working in a fast-paced environment!
• Excellent customer service skills, communication skills, and a happy, smiling attitude are essential.
• Must be available to work required shifts including weekends, evenings and holidays.
• Must be able to perform repeated bending, standing and reaching.
• Must be able to occasionally lift up to 50 pounds.

All your information will be kept confidential according to EEO guidelines.