Customer Service Representative

FPA Marketing; Pflugerville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Professional development assistance

Job summary

FPA Marketing in Pflugerville, TX, is hiring a Customer Sales Representative to be the friendly face and helpful voice for customers. You will deliver exceptional service, educate clients on products, and help close sales in a fast-paced office environment.

The role emphasizes multitasking, organization, and a positive, customer-first approach. Prior office or customer service experience is a plus. This in-person position offers professional development opportunities and room to grow.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to multitask in a busy environment.
• Customer-first mindset with positive attitude.
• Experience in customer service or sales is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Interact face-to-face with customers to provide exceptional service.
• Answer questions and educate customers on products and services.
• Build strong relationships and create positive customer experiences.
• Identify customer needs and recommend solutions.
• Support sales efforts by closing deals and meeting targets.
• Collaborate with team members to achieve daily and weekly goals.

Skills

Communication

Interpersonal skills

Multitasking

Customer-first mindset

Goal-oriented

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office

Phone systems

Data entry

Job description

Job Overview

We are seeking a dynamic and personable Customer Sales Representative to join our team! In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your enthusiasm, organizational skills, and ability to handle multiple tasks with professionalism will help create positive experiences for our clients. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment. If you thrive on helping others, possess strong communication abilities, and enjoy working with a variety of office tools, we want to hear from you!

Duties

• Interact face-to-face with customers to provide exceptional service
• Answer questions and educate customers on products and services
• Build strong relationships and create positive customer experiences
• Identify customer needs and recommend solutions
• Support sales efforts by closing deals and meeting targets
• Collaborate with team members to achieve daily and weekly goals

Qualifications

• Strong communication and interpersonal skills
• Customer-first mindset with a positive attitude
• Ability to multitask in a fast-paced environment
• Previous customer service or sales experience is a plus (not required)
• Reliable, coachable, and goal-oriented

Experience

• Prior experience in office management, clerical work, or customer service roles is highly preferred
• Familiarity with multi-line phone systems, Google Workspace (Gmail, Calendar), Microsoft Office (Word, Excel), and basic computer literacy is essential
• Bilingual abilities are a plus to assist diverse customer needs effectively
• Previous experience as a dental or medical receptionist or personal assistant can be advantageous
• Demonstrated organizational skills with proficiency in typing, data entry, filing, and proofreading tasks
• Strong time management skills to prioritize tasks efficiently in a busy environment
• Office experience involving customer support or administrative responsibilities will help ensure success in this role

Join us to be part of a vibrant team dedicated to delivering outstanding service while growing your professional skills!

Pay: $40,000.00 - $60,000.00 per year

Benefits

• Professional development assistance

Work Location

In person