Customer Service Representative

BrayTech LLC; Peoria (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Free food & snacks

Free uniforms

Paid Training

Room for Growth

Company parties

Training & development

Job summary

BrayTech LLC in Peoria, IL is seeking a friendly Customer Service Representative to join our team. This role focuses on delivering exceptional service to customers in a fast-paced environment, with a strong emphasis on clear communication and problem-solving to address inquiries and concerns.

The position offers paid training, opportunities for advancement, and a supportive team culture. No prior experience is required, making it ideal for motivated individuals seeking growth in customer-facing

Qualifications

• Must have strong communication skills.
• Good problem-solving abilities.
• Ability to assist customers and resolve issues.

Responsibilities

• Assist customers face to face or over the phone.
• Help resolve issues or escalate to the appropriate team.
• Promote products and services to customers.
• Process transactions when needed.
• Answer questions and follow up with customers.

Skills

Communication skills

Problem solving

Customer service mindset

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

We are looking for a bright individual for our Customer Service Representative position! PAID TRAINING PROVIDED

Responsible for providing exceptional service, the ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to assist customer needs. This position requires a commitment to maintaining high standards of service, reliability and an interest in learning new skills.

Daily Duties

• Assist customers face to face or over the phone
• Help resolve any issues or escape to someone who can
• Promote products and services to customers
• Process transactions when needed
• Answer questions & customer follow‑up

About Us

• Fun work environment
• Team culture
• Paid Training
• Room for Growth
• Occasional work trip

NO EXPERIENCE REQUIRED as we pride ourselves on our strong training within the office.