Customer Service Representative

Milford, PA; Pennsylvania; Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Paid vacation

401(k) match

Flexible scheduling

Medical/dental/vision

Job summary

Milford Animal Hospital in Milford, PA is seeking a Customer Service Representative to join our team.

As the first point of contact for clients, you will answer phones, schedule appointments, greet clients and patients, and help maintain accurate records.

We offer a strong benefits package, flexible scheduling, paid vacation and sick days, 401(k) with match, and a collaborative environment with mentorship and growth opportunities within our established hospital.

Qualifications

• MAH is an Equal Opportunity Employer; all qualified applicants will receive consideration without regard to race, color, religion, sex, or national origin.

Responsibilities

• A Customer Service Representative serves as the first point of contact for clients, providing professional and compassionate service while answering phones, scheduling appointments, greeting clients and patients, and managing front desk operations. This role includes maintaining accurate medical records, processing invoices and payments, communicating effectively with veterinarians and hospital Team Members, and ensuring a smooth, efficient, and positive client experience while supporting the overall operations of the hospital.

Job description

Milford Animal Hospital is seeking a Customer Service Representative to join our team in Milford, PA

Milford Animal Hospital is currently seeking a Customer Service Representative to join a multi-doctor hospital with an experienced Team Member base in a well-established hospital! We are located in Northeastern Pennsylvania, 1.5 hours from NYC. Flexible scheduling, the owner’s willingness to foster growth and encourage the pursuit of areas of interest make this a great opportunity for all Customer Service Representatives.

Join our team for exceptional mentorship/collaboration and exciting opportunities to offer high-quality customer service while also feeling supported to set boundaries that work for you to enjoy your well-deserved time off.

What we offer

• Compensation based on experience
• Strong benefits package offered.
• Paid vacation and sick days Medical/dental/vision benefits.
• 401(k) with match.
• We’re open to non-traditional scheduling – think about what your desired schedule would be and let’s talk!

Duties

A Customer Service Representative serves as the first point of contact for clients, providing professional and compassionate service while answering phones, scheduling appointments, greeting clients and patients, and managing front desk operations. This role includes maintaining accurate medical records, processing invoices and payments, communicating effectively with veterinarians and hospital Team Members, and ensuring a smooth, efficient, and positive client experience while supporting the overall operations of the hospital.

Qualifications

MAH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.