Customer Service Representative

QCHI; Owasso (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Representative to join their vibrant team. This full-time role offers an exciting opportunity for individuals with a passion for exceptional customer service and a mature work ethic. As a key member of the team, you'll handle cash transactions and assist customers with loans in a supportive environment. The company values integrity and teamwork, providing steady hours and a range of employee benefits, including health insurance and a monthly bonus program. If you're ready to make a difference and grow within a customer-focused organization, this position is perfect for you!

Benefits

401(k)

Health insurance

Paid Time Off

Paid Holidays

Employee assistance program

Life insurance

Vision insurance

Referral program

Qualifications

• Must be at least 18 years old and legally eligible to work in the U.S.
• Reliable attendance and ability to work with minimal supervision.

Responsibilities

• Complete cash transactions and initiate customer loans.
• Work rotating shifts with Sundays off.

Skills

Customer Service Skills

Ability to operate computers and standard office equipment

Reliability

Education

High School Diploma or equivalent

Job description

LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! BILINGUAL A PLUS

This position will work at Store 1201 located at 12701 E 86th St N Owasso, OK 74055.

The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative you will:

• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representative you will need to bring:

• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCHI’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

QCHI / LendNation is an Equal Opportunity Employer.