Customer Service Representative

Alltech Heating & Air Conditioning; Oklahoma City (OK); On-site; USD 34,000 - 40,000; Full time

Job summary

Alltech Heating & Air Conditioning is seeking a full-time Customer Service Representative in Oklahoma City. The role involves addressing customer inquiries, ensuring satisfaction, and providing vital support within a dynamic environment. Ideal candidates will exhibit strong communication skills and have a background in customer service, contributing to our commitment to quality HVAC and Plumbing services.

Qualifications

• Experience in Customer Service as a representative.
• Ability to work independently and in a team.
• Proficiency with computer systems.

Responsibilities

• Manage customer inquiries and support.
• Handle phone calls and emails efficiently.
• Maintain accurate records of customer interactions.

Skills

Customer Service

Customer Support

Customer Satisfaction

Communication

Problem Solving

Attention to Detail

Education

High school diploma or equivalent

Tools

CRM software

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from Alltech Heating & Air Conditioning

Alltech Heating & Air Conditioning is a growing company servicing south west Oklahoma all the way to Oklahoma City and more. The company is dedicated to providing quality HVAC and Plumbing services to ensure the comfort and safety of families. With a commitment to excellence and customer satisfaction, Alltech Plumbing Heat & Air has built a strong reputation in the community.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Oklahoma City, OK. The Customer Service Representative will be responsible for managing customer inquiries, providing support, and ensuring customer satisfaction. Daily tasks include handling phone calls, responding to emails, addressing customer concerns, and maintaining accurate records of customer interactions. The representative will also work closely with other team members to resolve issues and provide the best possible customer experience.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in working as Customer Service Representative
• Excellent oral and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work independently and as part of a team
• Proficiency with computer systems and CRM software
• Previous experience in the HVAC industry is a plus
• High school diploma or equivalent; additional qualifications in customer service or related fields are beneficial

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Individual and Family Services

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