Remote Licensed Insurance Customer Service Representative

foundever; Oklahoma; Remote; USD 10,000 - 60,000; Full time

Job summary

Join Foundever as a Remote Licensed Insurance Customer Service Representative in Oklahoma. You'll receive comprehensive training and support to kickstart your insurance career while ensuring exceptional service for clients. Enjoy competitive pay and flexible remote work opportunities with a leading company in customer experience.

Benefits

401(k) matching

Health insurance

Paid time off

Career growth opportunities

Qualifications

• Must reside in Oklahoma.
• Must be at least 18 years old.
• Preferred 6 months to 1 year of relevant work experience.

Responsibilities

• Support one of the largest insurance providers in the U.S.
• Remain distraction-free during training and work hours.
• Utilize provided equipment for customer support.

Skills

Customer Service Aptitude

Reliability

Critical Thinking

Organizational Skills

Education

High school diploma or GED equivalent

Job description

Remote Licensed Insurance Customer Service Representative

Join to apply for the Remote Licensed Insurance Customer Service Representative role at Foundever

Remote Licensed Insurance Customer Service Representative

1 week ago Be among the first 25 applicants

Join to apply for the Remote Licensed Insurance Customer Service Representative role at Foundever

Location: Oklahoma

Join our dynamic team at Foundever in Oklahoma, where every interaction is an opportunity to make a difference!

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Location: Oklahoma

Join our dynamic team at Foundever in Oklahoma, where every interaction is an opportunity to make a difference!

About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Job Overview

As a Customer Service Representative at Foundever, you’ll support one of the largest insurance providers in the U.S. — no cold calling required! We cover all the training, testing fees, and state licensing requirements to help you launch your insurance career.

Please note: A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat.

Why You Should Join Us

• Competitive Compensation: $17/H- $19/H
• Flexible Remote Work: Enjoy the flexibility of a remote work environment, with weekend shifts as needed.
• Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.
  
  

What We're Looking For

• Must reside in Oklahoma.
• Must be at least 18 years old.
• High school diploma or GED equivalent required.
• Preferred 6 months to 1 year of relevant work experience.
• Must have open availability during operating hours.
• Professional customer service aptitude is essential.
  
  

Key Skills

• Customer Service Aptitude: Strong skills in delivering exceptional service.
• Reliability: Consistent dependability and responsibility.
• Critical Thinking: Ability to assess situations and develop empathetic solutions.
• Service-Oriented: A personal drive to serve others with compassion.
• Organizational Skills: Strong organizational abilities are crucial for success in this role.
• System Navigation: Ability to navigate system tools to search for answers & information
• Self-paced Learner: Ability to independently study and successfully pass the state insurance exam following comprehensive paid training provided by Foundever, which includes coverage of the exam fee.
  
  

At Home Requirements

• Provided Equipment: Foundever will ship necessary equipment, including a headset after you pass your state exam.
• Internet Requirements: A hardwired high speed internet connection
• Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production.Can not be a primary care provider during hours of operation.
• Device Requirements: You'll need to use your own computer or tablet (excluding Kindle Fire Tablets). Cell phones are not permitted for college of insurance training.
  
  

Military

We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.

EEO

Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

Interested in Becoming part of Our Team?

Visit us at www.foundever.com and connect with us on Facebook, LinkedIn, and Twitter.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care, Non-profit Organizations, and Government Administration

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