Customer Service Representative

Handyman Connection; Oklahoma; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Professional training and support

Branded apparel

Job summary

A local home improvement service in Oklahoma is seeking a Customer Service Representative to provide exceptional support in a fast-paced office environment. Ideal candidates will possess strong communication skills and a dedication to customer service. This role allows for competitive pay with traditional business hours and no evenings or weekends. Benefits and incentives are available, making this opportunity a great career move for those looking to improve lives through their skills.

Responsibilities

• Manage time and responsibilities including scheduling and customer support.
• Respond to customer inquiries with excellent service.
• Work independently while keeping track of job details.

Skills

Strong telephone and written communication skills

Dedication to excellent customer service

Outgoing personality

Able to manage small business details

Confident with office equipment and computer skills

Knowledge of home repair and light remodeling

Experience in Customer Service or Telemarketing

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

CRM software

Microsoft PowerPoint

Job description

Future Opening: Customer Service Representative

Replies within 24 hours

Fast paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection of Lincoln, NE is a locally owned and operated, well established Home Improvement Company dedicated to excellent customer service and quality workmanship.

• Earn competitive pay depending on your skills, experience and availability
• Work during traditional business hours with some flexibility – no nights or weekends!
• Professional office with a friendly touch!
• Excellent training and support
• Branded apparel available (or business casual attire)

Responsibilities

• Strong telephone and written communication skills
• Dedication to excellent customer service
• Outgoing personality; enjoys working with people
• Able to manage small business details while working independently
• Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
• Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
• Knowledge of home repair and light remodeling a plus
• Experience working in a Customer Service Role or Telemarketing Role preferred

Competitive wages with benefits and incentive plan available to qualified applicant. For immediate consideration, apply online via the application to the right. Check us out on the web at: www.handymanconnection.com

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

• high earnings potential
• a flexible schedule that you control
• using your skills to help improve other’s lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.

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