Customer Service Representative

Richelieu Hardware Ltd; Nashville (TN); On-site; USD 36,000 - 50,000; Full time

Job summary

A leading distributor of hardware is seeking a Customer Service Representative to join their team in Nashville, Tennessee. The company emphasizes employee development, work-life balance, and provides a dynamic work environment. The ideal candidate will thrive in a culture focusing on innovation and customer focus. This role is an opportunity to be part of a passionate team in a growing organization. For more information, visit the company website.

Job description

Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 110 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu understands the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values are what allow us to achieve our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces. These values provide Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity We are currently seeking a Customer Service Representative to join our team of professionals.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.