Customer Service Representative

FASTSIGNS #104401; Glen Carbon (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #104401 is hiring a Customer Service Representative to join our team in Glen Carbon, Illinois. In this role, you will act as the initial contact for customers, helping them with estimates and work orders while building strong client relationships.

The ideal candidate should have 2-3 years of retail or counter sales experience, organizational skills, and the ability to work under pressure. We offer competitive pay along with vacation, holidays, and ongoing training opportunities.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.

Responsibilities

• Be the initial contact with current as well as prospective customers.
• Learn to prepare estimates and ensure timely delivery of finished orders.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail or counter sales experience

Listening skills

Organization skills

Ability to build relationships

Outgoing and responsive

Education

High school diploma or equivalent

Job description

FASTSIGNS #104401 is hiring for a Customer Service Representative to join our team!

Benefits/Perks

• Competitive Pay
• Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Qualifications

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work