Customer Service Representative

National Exchange Bank & Trust; Montello (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account with Employer –

Short and Long Term Disability

Employer Paid Life and AD&D Insurance

Voluntary Life

Flexible Spending Accounts

Accident

Critical Illness

Hospital Indemnity

Legal Insurance

401(k) with Employer Match & Profit Sh

Paid Time Off

Flexible scheduling

Education Assistance Program

Product & Service Discounts & more

Job summary

National Exchange Bank & Trust is seeking a dedicated teller to help customers with daily banking needs in a friendly, community-focused environment. You will handle transactions, guide customers on products and services, and maintain accurate cash drawer procedures.

The role emphasizes interpersonal communication, attention to detail, and teamwork within a family-owned bank that serves Southeast Wisconsin.

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to operate standard office equipment and banking software.

Responsibilities

• You will have the opportunity to create a difference in the lives of our customers every single day.
• Providing guidance to help customers make decisions about their financial needs.
• Completing teller transactions including cashing checks, processing deposits, and withdrawals.
• Offering appropriate bank products and services.
• Balancing and maintaining a cash drawer with accuracy and attention to detail.

Skills

Interpersonal skills

Effective communication

Customer service orientation

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

JOB REQUIREMENTS: Why NEBAT? Trusted. Genuine. Successful. National

Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeast Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member.

At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

• you will have the opportunity to create a difference in the lives of our customers every single day.


• Providing guidance to help customers make decisions about their financial needs.


• Completing teller transactions including cashing checks, processing deposits, and withdrawals.


• Offering appropriate bank products and services.


• Balancing and maintaining a cash drawer with accuracy and attention to detail.

Essential Knowledge & Skills

The following skills are needed to be successful in your banking career:

• Interpersonal skills necessary to relate to and empathize with customers and coworkers to maintain a friendly demeanor throughout the day.


• Be able to operate standard office, and bank equipment and required software including Microsoft Word, Excel, Outlook, and Teams.


• Ability to communicate effectively via phone, email and in person.


• A high school diploma or equivalent.

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package for both Full-Time and Part-Time employees including:

• Health, Dental, and Vision Insurance


• Health Savings Account with Employer Contributions


• Short and Long Term Disability


• Employer Paid Life and AD&D Insurance


• Voluntary Life


• Flexible Spending Accounts


• Accident


• Critical Illness


• Hospital Indemnity


• Legal Insurance


• 401(k) with Employer Match & Profit Sharing


• Paid Time Off


• Flexible scheduling


• Education Assistance Program


• Product & Service Discounts & more!

National Exchange Bank & Trust is an equal opportunity employer of minorities, women, protected veterans and individuals with disabilities.