Customer Service Representative

FASTSIGNS International. Inc; Michigan; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

Free uniforms

Paid time off

Training & development

Job summary

A signage company in Michigan is seeking a Customer Service Representative. The successful candidate will interact with customers, preparing estimates and ensuring timely order delivery. Ideal applicants will have retail experience, exceptional organization and listening skills, and a strong desire to learn. We offer a supportive environment with ongoing training and development. Join us in the fast-paced Sign Industry and build rewarding relationships with clients!

Qualifications

• 1-2 years of retail or counter sales experience preferred.
• Outgoing and responsive personality with eagerness to learn.
• Ability to work under pressure and produce high-volume, high-quality work.

Responsibilities

• Serve as the initial contact for current and prospective customers.
• Prepare estimates and ensure timely delivery of finished orders.
• Participate in daily team meetings and marketing plans.

Skills

Customer relationship building

Organization skills

Listening skills

Education

High school diploma or equivalent

Job description

Benefits

• Paid Vacation and Holidays
• Free uniforms
• Paid time off
• Training & development

Responsibilities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, executing business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person, and at their place of business
• Build long-lasting relationships by turning prospects into long-term clients.

Qualifications

• 1-2 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn, and can build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high-volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!