Customer Service Representative

FASTSIGNS International. Inc; Kendall (FL); Hybrid; USD 36,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive pay

Paid vacation

Holidays

Job summary

FASTSIGNS International. Inc in Kendall, FL is seeking a Customer Service Representative to be the first point of contact for current and prospective customers. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.

The role involves daily team meetings, supporting business and marketing plans, and engaging with customers via email, phone, in person, and on their customers' sites to build lasting relationships.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and able to build relationships.
• Strong listening and organizational skills.
• Ability to sit for long periods.
• Ability to view a computer screen for long periods.
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery.
• Participate in daily team meetings and assist in business/marketing plans.
• Interact with customers via email, phone, in person, and on site at their business location.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Customer service

Communication

Relationship building

Active listening

Organization

Education

High school diploma or equivalent

Tools

Computer literacy

POS system

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

FASTSIGNS #172901 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.