Customer Service Representative

FASTSIGNS #400401; Lewiston (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Training

Performance Bonus

Flexible Schedule

Competitive Pay

Paid Vacation

Paid Holidays

Ongoing Training

Job summary

FASTSIGNS #400401 is seeking a Customer Service Representative to join our team. The role involves being the first point of contact with customers, preparing estimates, handling work orders, and ensuring on-time delivery of orders.

You will participate in daily team meetings and help implement business and marketing plans to drive center success. Ideal candidates have 2-3 years in retail or counter sales, a high school diploma, and strong communication, listening and multitasking skills.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent required.
• Ability to manage multiple projects at once.
• Outgoing, responsive, eager to learn and build relationships.
• Great listening and organization skills.
• Able to sit and view a computer screen for long periods.

Responsibilities

• Be the initial contact with current as well as prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery.
• Participate in daily team meetings, execute business and marketing plans and contribute to center success.
• Work with customers via email, phone, in-person and on-site visits.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Customer service

Retail experience

Multitasking

Communication

Relationship building

Computer skills

Education

High school diploma or equivalent

Job description

FASTSIGNS #400401 is hiring for a Customer Service Representative to join our team!

Benefits:

• Training & development
• Bonus based on performance
• Flexible schedule

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Ability to manage multiple projects at once
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.