Customer Service Representative

FASTSIGNS #172901; Miami (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #172901 in Miami is seeking a Customer Service Representative to join our team. You will be the first point of contact for customers, help with estimates, manage work orders, and ensure timely delivery of finished orders.

This role emphasizes relationship building and teamwork, with ongoing training opportunities. The ideal candidate has 2–3 years in retail or counter sales, a high school diploma, and strong listening and organizational skills.

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.

Responsibilities

• Be the initial contact with current as well as prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Work with customers via email, telephone, in-person and on-site.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail experience

Listening skills

Organizational skills

Education

High school diploma

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance

FASTSIGNS #172901 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.