Customer Service Representative

All 4 Seasons Garage Doors; Marietta (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Vision, Dental

PTO & Holidays

401k with match

Employee Discount

Employee Referral Bonus

Job summary

All 4 Seasons Garage Doors in Marietta, GA is hiring a Customer Service Representative to be the voice of the company across phone, email, and chat. You will deliver empathetic, professional support, manage a high call volume, and maintain accurate records while helping customers understand services and scheduling with technicians.

Training provided for our tools and processes. The role emphasizes teamwork, growth, and a proactive approach to solving problems, with opportunities to advance

Qualifications

• 1+ year in a customer service role (bonus points for home services or tech)
• Excellent communication and active listening skills
• Strong organization, time management, and multitasking abilities
• Friendly, adaptable, and calm under pressure
• Familiarity with ServiceTitan is a big plus (training provided)
• A team player with growth mindset

Responsibilities

• Be the voice of All 4 Seasons—supporting customers via phone, email, and chat.
• Deliver top-notch service with empathy and professionalism.
• Handle a high volume of calls with confidence and efficiency.
• Work across channels to solve problems and provide updates.
• Record customer interactions accurately.
• Recognize opportunities to upsell services that benefit customers.
• Collaborate with technicians to ensure seamless service.
• Learn our services inside out to become a go-to expert.

Skills

Customer service

Communication

Multitasking

Team player

Active listening

Education

High school diploma

Tools

ServiceTitan

Job description

Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Let’s Talk. Your Future Starts Here!

At All 4 Seasons, we’re more than just a small business—we’re a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want you on our side.

We’re on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job—it’s a chance to build a meaningful career where you’ll be empowered, appreciated, and given the tools to succeed.

What You’ll Be Doing:

You’ll be the voice of All 4 Seasons—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You’ll:

Deliver top-notch service with a positive, empathetic, and professional approach.

Handle a high volume of calls with confidence and efficiency.

Work across multiple channels (email, chat, phone) to solve problems and provide updates.

Think on your feet, research solutions, and provide helpful, friendly responses.

Keep accurate records of customer interactions and transactions.

Recognize opportunities to recommend additional services that benefit the customer.

Work closely with technicians and team members to ensure seamless service.

Learn our services inside and out—becoming a go-to expert.

What We’re Looking For:

1+ year in a customer service role (bonus points if it's in home services or tech!)

Excellent communication and active listening skills.

Strong organization, time management, and multitasking abilities.

Friendly, adaptable, and calm under pressure.

Familiarity with ServiceTitan is a big plus (but not required—we’ll train you!).

A team player who’s excited about growth and making a real impact.

High school diploma or equivalent.

Why You’ll Love It Here:

Team-first culture where your contributions matter.

Opportunities for advancement—we love to promote from within!

Respect, recognition, and rewards for hard work and dedication.

Hands-on training and mentorship to help you shine.

A chance to build a career with a growing, respected local company.

This position is based in our Marietta, GA office—where great things are happening every day.

What we have to offer you!

• Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
• Employee Discount
• Employee Referral
• You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
• Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, All 4 Seasons may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

Pay Range

$15 - $16 USD