Customer Service Representative

Lincoln Fed; Lincoln, Northern (NE, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lincoln Federal Savings Bank is seeking a Customer Service Representative in Lincoln, NE. You will handle customers’ daily financial transactions and assist with opening accounts while educating clients on all available banking services.

The role emphasizes sales and communication skills, with responsibilities including responding to customer needs and contributing to a supportive customer experience. Equal opportunity employer.

Qualifications

• High School diploma or equivalent required.
• Prior banking experience and/or cash handling experience preferred.
• Customer service experience preferred.
• Strong verbal communication skills.
• General math, typing and 10 key adding machine skills are necessary.

Responsibilities

• Handle customers' day-to-day financial transactions.
• Assist customers in opening accounts and educate them on Lincoln Federal Savings Bank services.

Skills

Customer service

Cash handling

Typing

10-key adding machine

Verbal communication

Mathematical skills

Education

High School diploma

Banking experience preferred

Customer service experience preferred

Job description

Description

At Lincoln Federal Savings Bank, we're not just about banking; we're about building careers. Join our team and discover a dynamic work environment where your talents are valued, and opportunities for growth are abundant. Whether you're passionate about customer service, finance, technology, or operations, we offer a range of career paths to suit your interests and expertise. With a commitment to fostering a supportive culture and investing in our employees' development, Lincoln Federal Savings Bank is the place where you can thrive professionally. Join us in shaping the future of banking while advancing your career.

Candidates will have excellent sales and communication skills with the ability to take initiative when responding to customer needs. The Customer Service Representative is responsible for handling customers' day-to-day financial transactions. This position is also responsible for assisting customers in opening accounts and educating them on all the services Lincoln Federal Savings Bank offers to help them reach their financial goals.

Education/Qualifications/Skills/Abilities:

• High School diploma or equivalent required.
• Prior banking experience and/or cash handling experience preferred.
• Customer service experience preferred.
• Strong verbal communication skills.
• General math, typing and 10 key adding machine skills are necessary.

Lincoln Federal Savings Bank is an Equal Opportunity Employer