Customer Service Representative

128330 Island Trees Veterinary Hospital; Levittown (NY); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

401(k) matching

Health, dental, vision, life insurance

Paid time off

Student loan assistance

Job summary

AmeriVet is seeking a Full-Time customer service representative for a two-doctor veterinary practice located in Hicksville, NY. The role focuses on delivering outstanding client service, managing front office tasks, answering phones, scheduling appointments, and maintaining medical records with accuracy.

The ideal candidate is multi-tasking, motivated, energetic, and a team player who can handle emergencies calmly, lift up to 40 lbs, and has reliable transportation.

Qualifications

• Ability to answer the phone courteously and deliver clear messages.
• Respond calmly and quickly in a medical emergency.
• Maintain front office, answer phones, schedule appointments, keep medical records orderly, manage the computer system, enter bill information accurately.
• Own transportation is a must
• Lift up to 40 lbs

Responsibilities

• Maintain front office, answer phones, schedule appointments, keep medical records orderly and complete, manage the computer system, enter bill information quickly and accurately.

Skills

Customer service

Multitasking

Communication

Team player

Emergency response

Office administration

Tools

Practice management software

Computer literacy

Job description

We are seeking a Full-Time customer service representative for a two-doctor veterinary practice located in Hicksville, NY. The ideal candidate is multi-tasking, motivated, energetic team player willing to offer outstanding customer service. Evenings and half day Saturday a must. Salary based on experience which is preferred. Willing to train the right person.

• Ability to answer the phone courteously and deliver clear messages.
• Ability to respond calmly and quickly in a medical emergency.
• Maintain front office, answering phones, scheduling appointments, keeping medical records orderly and complete, managing the computer system, enter bill information quickly and accurately.
• Own transportation a must
• Lift up to 40 lbs
• $18 to $25 an hour

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.