Veterinary Client Service Representative

United Veterinary Care; Village of Westbury (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Full-time benefits

Family-like atmosphere

Growth opportunities

Job summary

Long Island Animal Hospital is seeking a cross-trained Client Service Representative / Veterinary Assistant in Westbury, NY. The role supports doctors and technicians in a small general practice, with a family-like atmosphere.

You will handle appointments, phones, estimates, invoices, animal handling, and health histories, while maintaining EMR accuracy and supply organization. Growth opportunities and compassionate client service are emphasized. Up to $23/hour depending on experience.

Qualifications

• 1 year of professional experience in a veterinary clinical setting.
• Excellent communication and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Team player with patience and a positive attitude.
• Ability to lift and restrain pets up to 40 pounds.

Responsibilities

• Make appointments.
• Answer phones.
• Provide estimates and process invoices.
• Assist doctors and technicians with medical treatments and procedures.
• Obtain health history from clients and document accurately in the EMR.
• Maintain cleanliness of treatment and patient areas.
• Restock and organize medical supplies.
• Continue to advance knowledge and skills.

Skills

Communication skills

Multitasking

Team player

Animal handling

Job description

Client Service Representative / Veterinary Assistant

Long Island Animal Hospital - Westbury, New York

Pay range up to $23/hr depending on experience

Long Island Animal Hospital is looking for a qualified candidate to fill a cross-trained receptionist/veterinary assistant position in a small general practice (dog and cat), with a family-like atmosphere, located in Westbury, NY. Our assistants are valuable members of our medical teams and play a crucial role in patient care and client service. You will work closely with doctors and technicians to increase the efficiency within our hospital as well as the level of care we provide as a team. Come thrive in an environment that encourages learning and continued growth within the profession. Applicants must be team players who are able to multitask in a quick paced environment, while displaying compassion and knowledge so as to maintain exceptional service for our clients and patients. Advancement opportunities available for dedicated and interested employees.

Essential Functions and Responsibilities

• Making appointments
• Answering phones
• Providing estimates and processing invoices
• Animal handling and restraint
• Assistdoctors and technicians with medical treatments, diagnostic tests, and procedures
• Obtain health history from clients and ensure documentation is accurate and complete within the electronic medical record
• Maintain cleanliness of treatment and patient areas
• Restock and organize medical supplies
• Constantly advance your knowledgebase and skill set

Compensation

• Up to $23/hour depending on experience

Skills and Qualifications

• 1 year of professional experience in a veterinary clinical setting (CSR, kennel attendant, vet assistant, other), required
• Must possess excellent communication skills and the ability to problem solve and handle multiple tasks
• Must have the ability to adjust to changes in the environmentand able to handle stress in a calm manner
• Must be a team player, have patience and maintain a positive attitude.
• Must be able to anticipate and be detail oriented due to the high level of quality medicine. Must be able to lift and restrain pets of at least40 pounds, and work on feet most of the day.

Why you'll love working here

• Eligible for full-time benefits (medical, dental, vision, 401k, etc)
• A team that feels more like family - supportive, kind, and genuinely invested in your success.
• A workplace culture built on respect, humor, and shared love for animals.
• Opportunities to learn and grow into new roles as your skills and interests develop.
• No overnight shifts, no corporate stiffness, and no shortage of laughter.

If you've been searching for a veterinary home where you can bring your full self to work, build lasting relationships, and make a real difference every day - Long Island Animal Hospital just might be your place.

United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.