Customer Service Representative

Islandtreesveterinaryhospital; Hicksville (NY); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Mental health resources

401(k) matching

Student loan assistance

Generous paid time off and holidays

Job summary

Island Trees Veterinary Hospital in Hicksville, NY is seeking a full-time Customer Service Representative. The role requires multitasking, motivation, and energy as part of a two-doctor practice. Evenings and half-day Saturdays are required.

Salary is based on experience and training will be provided for the right candidate. Responsibilities include answering phones, scheduling appointments, maintaining medical records, and using the computer system with fast, accurate data entry.

Qualifications

• Answer phones courteously and deliver clear messages.
• Respond calmly and quickly in a medical emergency.
• Maintain front office, scheduling appointments, keeping medical records orderly and complete, managing the computer system, entering bill information quickly and accurately.

Responsibilities

• Answer phones courteously and relay messages clearly.
• Schedule appointments and maintain medical records in orderly order.
• Manage the computer system and input billing information accurately.
• Support the front office and contribute to a positive patient experience.

Skills

Customer service

Multitasking

Team player

Communication

Job description

## Customer Service RepresentativeApplylocations: Hicksville, NYtime type: Full timeposted on: Posted Todayjob requisition id: JR108682We are seeking a Full-Time customer service representative for a two-doctor veterinary practice located in Hicksville, NY. The ideal candidate is multi-tasking, motivated, energetic team player willing to offer outstanding customer service. Evenings and half day Saturday a must. Salary based on experience which is preferred. Willing to train the right person.- Ability to answer the phone courteously and deliver clear messages.- Ability to respond calmly and quickly in a medical emergency.- Maintain front office, answering phones, scheduling appointments, keeping medical records orderly and complete, managing the computer system, enter bill information quickly and accurately.Own transportation a mustLift up to 40 lbs$18 to $25 an hourAt AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.Here’s what you can expect when you join our team:* Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.* Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.* Health, dental, vision, life insurance, and mental health resources to support your overall well-being.* Generous paid time off and holidays, because your personal time matters.* A supportive, collaborative environment where everyone feels a sense of belonging.Please note: Any Benefits listed above apply to full-time employees.At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.