Customer Service Representative

Cintas; Independence Township (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Share

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills Development, Training andCareer

Job summary

Cintas is seeking a Customer Service Representative to support internal partners and external customers. You will handle calls, enter data, reconcile accounts, and prepare reports and invoices, while processing new accounts and orders and pursuing follow-up on issues.

Preferred candidates have 3+ years of B2B support, strong MS Office skills, and proofreading/editing capabilities. This is a full-time role based in Ohio with competitive benefits.

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED; Bachelor's Degree preferred.
• Experience with proofreading and editing documents.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry and assisting in account reconciliation.
• Prepare reports and invoices; process new accounts and orders.
• Make outbound calls to obtain information or follow up on issues.
• Participate in occasional miscellaneous projects.

Skills

Customer service experience

Inbound & outbound calls

Phone etiquette

Education

High School Diploma/GED

Bachelor's Degree preferred

Tools

Microsoft Office (Word, Excel and Outlook)

Intranet/Internet

Job description

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Requisition Number

237096

Skills/Qualifications

Required

• 1+ years' customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Equal Opportunity Statement

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

First Aid and Safety

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift