Customer Service Representative

Cintas; Fresno (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Share

Disability, Life & AD&D Insurance

Paid Time Off and Holidays

Skills Development & Career Growth

Job summary

Cintas Corporation is seeking a Customer Service Representative in Fresno, CA to support internal partners and external customers. Responsibilities include answering calls, resolving issues, data entry, and assisting with account reconciliation and invoicing.

The role involves processing new accounts and orders, making outbound calls for information, and handling ad hoc projects as needed. Strong communication and data handling skills are essential.

Qualifications

• 1+ years of customer service experience required.
• High School Diploma or GED; Bachelor's degree preferred.

Responsibilities

• Answer customer calls and provide prompt issue resolution.
• Data entry, account reconciliation, and preparing reports and invoices.
• Process new accounts and orders; follow up on inquiries.

Skills

Customer service experience

Education

High School Diploma/GED

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Title: Customer Service Representative

Location: Fresno, CA, US, 93725

Requisition Number: 239527

Job Description

Cintas is seeking a Customer Service Representative toprovide customer service to both our internal partners and our external customers through various activities.Responsibilities include answering customer calls and providing prompt issue resolution;data entry;assisting in account reconciliation;preparing reports and invoices;processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues;and occasional miscellaneous projects.

Skills/Qualifications

Required

• 1+ years'customer service experience
• High School Diploma/GED; Bachelor's Degree preferred

Preferred

• Experience with heavy inbound andoutbound calls and transferring calls
• 3+ years' business-to-business account support
• Proficiency with Microsoft Office (Word, Exceland Outlook) and intranet/internet
• Experience with proofreading and editing documents

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift