Customer Service Representative

Production Partners Inc; Lancaster (CA); Hybrid; USD 57,000 - 87,000; Full time

Benefits offered by this job

Full benefits

Growth track

Mentor

Job summary

Production Partners Inc is seeking a motivated Sales/Marketing Associate for our Lancaster, CA team. This full-time role emphasizes driving outcomes through collaborative efforts with product, marketing, and leadership to chase growth.

You will qualify leads, participate in demos, and develop multi-channel campaigns to generate qualified opportunities, with a clear growth track and mentorship. Benefits included.

Qualifications

• 1+ years driving sales/marketing projects end-to-end.
• Able to work in a remote-friendly, full-time setting.
• Empathy and ability to receive feedback constructively.
• Excellent written and verbal communication skills.

Responsibilities

• Trade weekly notes with product on Lancaster buyers requests.
• Sit in on demos and refine the script after every loss.
• Qualify inbound leads and route through the funnel efficiently.
• Develop and execute multi-channel campaigns that drive qualified leads.
• Track pipeline, report results to leadership weekly.
• Set/KPIs tied to revenue, retention, and CAC.
• Diagnose funnels and fix drop-offs where buyers vanish.

Skills

Remote-friendly

Ownership mindset

Strong communication

Junior-level sales/marketing

Job description

Production Partners Inc pays for outcomes, trusts its Customer Service Representative team to chase them, and gives Lancaster sellers the room to swing big. The structure is built for growth: $57,000 - $87,000 now, sales marketing ownership soon, and a Production Partners Inc ladder that keeps adding rungs.

Key Responsibilities

• Trade weekly notes with product on what Lancaster buyers keep requesting
• Sit in on demos and tighten the script after every loss
• Qualify inbound leads and route them through the sales funnel efficiently
• Develop and execute multi-channel campaigns that drive qualified leads for Production Partners Inc
• Track pipeline performance and report results to leadership each week
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Dig into Professionalism funnels and fix the step where buyers vanish

What You'll Bring

• Comfort with full-time arrangements and the rhythms of a remote-friendly workplace
• Comfort being measured against a clear junior bar
• The kind of empathy that makes hard feedback land softly
• An appetite for ownership that scales with the stakes
• Sharp written and verbal communication, tested under scrutiny
• 1 or more years steering sales marketing projects end to end

The forward-thinking culture at Production Partners Inc is what keeps our Lancaster, CA team building remarkable things together. Here, ownership means you're empowered to fix what's broken without waiting for permission.

Lead with the number, $57,000 - $87,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Lancaster life.

We stamped it current today; the full-time opening is genuinely accepting candidates.