Customer Service Representative

Fastsigns International; Knoxville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #50401 is hiring a Customer Service Representative to join our team in Knoxville.

You will be the initial contact with customers, learn to prepare estimates, implement work orders, and ensure timely delivery of orders.

You will participate in daily team meetings, support business and marketing plans, and interact with customers by email, phone, or in person.

Qualifications

• 2–3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Be the initial contact with customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders.
• Participate in daily team meetings and support business and marketing plans.
• Interact with customers via email, phone, in person, and on-site.
• Build long-lasting relationships and turn prospects into long-term clients.

Skills

Retail experience

Customer service

Communication skills

Listening skills

Organizational skills

Computer skills

Education

High school diploma or equivalent

Job description

Benefits:

• Opportunity for advancement
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

FASTSIGNS #50401 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person, and at their place of business
• Build long-lasting relationships by turning prospects into long-term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn, and has the ability to build relationships
• Great listening and organizational skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.