Customer Service Representative

AV Taxi Rides; Kansas City (MO); Vor Ort; USD 25.000 - 39.000; Vollzeit

Benefits dieser Stelle

Paid training

PTO

Health, dental, and vision insurance

Career growth

Transit discounts

Stable schedule

Collaborative environment

Zusammenfassung

AV Taxi Rides in Kansas City is seeking a Customer Service Representative to join the team and support daily transportation operations. You will assist customers with ride bookings, answer inquiries, and coordinate with dispatch to ensure smooth service.

The role emphasizes strong communication, data entry accuracy, and a professional, customer-focused attitude in a fast-paced environment. Training is provided and a full-time schedule is offered.

Qualifikationen

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic computer proficiency and data entry skills.
• Ability to multitask and work in a fast-paced environment.
• Professional and customer-focused attitude.

Aufgaben

• Respond to customer inquiries via phone, email, and in person.
• Assist customers with ride bookings, scheduling changes, and service-related questions.
• Provide accurate information regarding transportation services and company policies.
• Coordinate with dispatch and operations teams to support customer needs.
• Update customer information within company systems.
• Deliver excellent customer service in every interaction.

Kenntnisse

Communication

Interpersonal skills

Data entry

Customer focus

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Kansas City. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Assist customers with ride bookings, scheduling changes, and service-related questions
• Provide accurate information regarding transportation services and company policies
• Coordinate with dispatch and operations teams to support customer needs
• Update customer information within company systems
• Deliver excellent customer service in every interaction

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Basic computer proficiency and data entry skills
• Ability to multitask and work in a fast-paced environment
• Professional and customer-focused attitude

Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits

• Paid training
• Paid time off (PTO)
• Health, dental, and vision insurance eligibility
• Opportunities for career growth and advancement
• Employee transportation discounts
• Stable full-time schedule
• Supportive and collaborative work environment