Entry-Level Customer Service Representative

AV Taxi Rides; College Station (TX); On-site; USD 15,000 - 39,000; Full time

Benefits offered by this job

Paid training

PTO

Health insurance

Dental insurance

Vision insurance

Career growth opportunities

Employee transportation discounts

Stable full-time schedule

Collaborative work environment

Job summary

AV Taxi Rides in College Station, TX is seeking an Entry-Level Customer Service Representative (CSR) to support daily transportation operations and assist customers with ride-related inquiries.

This role is ideal for individuals starting a career in customer service who excel in a fast-paced environment and uphold a professional, customer-focused attitude. Training is provided, with a stable full-time schedule and opportunities for growth.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Professional and customer-focused attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Assist customers with ride bookings, scheduling changes, and service-related questions.
• Provide accurate information regarding transportation services and company policies.
• Update customer information within company systems.
• Deliver excellent customer service in every interaction.

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Entry-Level Customer Service Representative (CSR) to join our team in College Station, TX. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Assist customers with ride bookings, scheduling changes, and service-related questions
• Provide accurate information regarding transportation services and company policies
• Update customer information within company systems
• Deliver excellent customer service in every interaction

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Basic computer proficiency and data entry skills
• Ability to multitask and work in a fast-paced environment
• Professional and customer-focused attitude

Salary Range

$18 - $28 per hour, based on experience and qualifications

Benefits

• Paid training
• Paid time off (PTO)
• Health, dental, and vision insurance eligibility
• Opportunities for career growth and advancement
• Employee transportation discounts
• Stable full-time schedule
• Supportive and collaborative work environment