Entry-Level Customer Service Representative

AV Taxi Rides; Milwaukee (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid training

PTO

Health, dental, and vision insurance

Career growth opportunities

Employee transportation discounts

Stable full-time schedule

Supportive and collaborative work env

Job summary

AV Taxi Rides in Milwaukee, WI is seeking an Entry-Level Customer Service Representative to support daily transportation operations and assist customers with ride-related inquiries.

The role emphasizes strong communication, data entry, and the ability to multitask in a fast-paced environment. A full-time, stable schedule and opportunities for growth are offered in a collaborative team setting.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Basic computer proficiency and data entry skills.
• Ability to multitask and work in a fast-paced environment.
• Professional and customer-focused attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Assist customers with ride bookings, scheduling changes, and service-related questions
• Provide accurate information regarding transportation services and company policies
• Update customer information within company systems
• Deliver excellent customer service in every interaction

Skills

Communication

Interpersonal skills

Multitasking

Education

High school diploma

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Entry-Level Customer Service Representative (CSR) to join our team in Milwaukee, WI. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities

• Respond to customer inquiries via phone, email, and in person
• Assist customers with ride bookings, scheduling changes, and service-related questions
• Provide accurate information regarding transportation services and company policies
• Update customer information within company systems
• Deliver excellent customer service in every interaction

Qualifications

• High school diploma or equivalent required
• Strong communication and interpersonal skills
• Basic computer proficiency and data entry skills
• Ability to multitask and work in a fast-paced environment
• Professional and customer-focused attitude

Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits

• Paid training
• Paid time off (PTO)
• Health, dental, and vision insurance eligibility
• Opportunities for career growth and advancement
• Employee transportation discounts
• Stable full-time schedule
• Supportive and collaborative work environment