Customer Service Representative

Hawaiian Parasail inc.; Honolulu (HI); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Per day quota bonuses

Overtime pay of $30 per hour

Insurance for full-time employees

Summer and New Years Bonuses

Job summary

A local water sports company in Honolulu seeks an enthusiastic individual for a customer service role at a ticket booth. The position involves greeting customers for parasailing experiences and ensuring a smooth onboarding process. Candidates should be hardworking, reliable, and have prior customer service experience. The position offers a starting pay of $20 per hour, with potential increases based on performance and additional benefits such as bonuses and overtime pay.

Qualifications

• Prior experience in customer service is required.
• Must demonstrate good character.
• Hardworking and punctual nature is essential.
• Computer literate is necessary.
• Non-smoking individuals are preferred.
• Resident of Honolulu is a requirement.
• Willingness to work overtime, holidays, and weekends is expected.

Responsibilities

• Greet customers arriving for parasailing experiences.
• Handle customer interactions at the ticket booth.
• Ensure a smooth onboarding process for customers.

Skills

Customer service experience

Reliability

Computer literacy

Job description

Role Description

You will be working inside and outside of a ticket booth at the boat harbor docking slip, greeting customers arriving for parasailing experiences. You will handle customer interactions and ensure a smooth onboarding process.

Qualifications

• Prior experience in customer service
• Good character
• Hardworking, reliable, punctual
• Computer literate
• Non-smoking
• Resident of Honolulu
• Willing to work overtime, holidays, and weekends

Compensation & Benefits

Starting pay: $20 per hour, with potential increase after 6 months based on performance. Includes per day quota bonuses, overtime pay of $30 per hour, insurance (for full-time), and Summer and New Years Bonuses.