Customer Service Representative

Qualified Staffing; Grand Blanc (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Vacation/holiday pay

401K

Job summary

Qualified Staffing is seeking a Customer Service Specialist in Grand Blanc, MI. The role pays $18–$20 per hour and runs Monday–Friday, 8:00 AM–5:00 PM as a temporary assignment from October to January. You will handle customer demands, manage orders, and support internal goals while building strong relationships with clients.

The ideal candidate is detail-oriented, organized, and capable of thriving in a fast-paced environment with solid communication skills and basic math abilities.

Qualifications

• Previous customer service, administrative, or order entry experience preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office; Excel experience preferred.
• Strong written and verbal communication skills.
• Basic math skills.

Responsibilities

• Customer Demand Management- Negotiate New ship date (inside lead time)
• Customer management – Manage Orders and systems as required
• Manage Customer Portals and Specific customer requirements
• Assist with Department Goals initiatives
• Develops positive relationships both internally and externally.
• Manage Customer Ratings
• Act as “Voice of the Customer” while understanding financial impacts of organization
• Other duties as assigned

Skills

Attention to detail

Organizational skills

Multitasking

Communication skills

Math skills

Tools

Microsoft Office

Excel

Job description

Position:Customer Service Specialist
Location:Grand Blanc, MI
Pay:$18-20 per hour depending on experience
Shift:Monday–Friday, 8:00AM-5:00PM

This is a temporary position from October to January

Are you dependable and customer-focused? Do you describe yourself as detail-oriented, organized, and comfortable working in a fast-paced environment? Interested in hearing more?

Responsibilities

1. Customer Demand Management- Negotiate New ship date (inside lead time)
2. Customer management – Manage Orders and systems as required
3. Manage Customer Portals and Specific customer requirements
4. Assist with Department Goals initiatives
5. Develops positive relationships both internally and externally.
6. Manage Customer Ratings
7. Act as “Voice of the Customer” while understanding financial impacts of organization
8. Other duties as assigned

Requirements

1. Previous customer service, administrative, or order entry experience preferred
2. Strong attention to detail and organizational skills
3. Ability to manage multiple tasks in a fast-paced environment
4. Proficiency with Microsoft Office; Excel experience preferred
5. Strong written and verbal communication skills
6. Basic math skills

Why work for Qualified Staffing?

1. We offer a fantastic benefits package to all of our employees. This includes healthcare, vacation/holiday pay, and 401K! In fact, these are the same benefits that we offer our Corporate employees.
2. Applying for one job with Qualified Staffing is like applying for hundreds of jobs all at once!