Customer Service Representative

Egreenservices; Garland (TX); On-site; USD 49,000 - 79,000; Full time

Job summary

Blumhouse is hiring a Customer Service Representative in Garland, TX, focusing on data entry and inbound calls. The role emphasizes trust-building, onboarding, and collaboration with our sales marketing teams. You'll operate on a full-time schedule with a clear tiered quota and growth opportunities.

The position offers full benefits, a competitive salary, and the chance to develop expertise in a fast-paced marketing environment while supporting customers across channels.

Qualifications

• Experience with inbound call handling, ideally near Garland, TX.
• Strong onboarding skills for new customers.
• Solid phone etiquette and client-facing communication.
• At least 1 year of building trust in a business setting.
• Familiarity with Blumhouse-scale workflows or willingness to learn.
• Experience using Gorgias in a sales/marketing context.

Responsibilities

• Conduct market research to uncover trends shaping the sales marketing space.
• Own the Texas relationships and drive real results.
• Cultivate referral channels and strategic partnerships in Garland.
• Carry a $49,000 - $79,000 tier quota and the playbook to hit it.
• Manage paid search, social, and email programs end to end.
• Identify Garland accounts at risk of churn and win them back.
• Nurture slow sales marketing leads until timing flips in our favor.

Skills

Inbound Call Handling

Customer Onboarding

Phone Etiquette

Trust Building

Gorgias Usage

Tools

Gorgias

Job description

Pipeline doesn't build itself, which is exactly why Blumhouse is hiring a Customer Service Representative who treats Data Entry like a competitive sport. What sets the offer apart is trust — $49,000 - $79,000 and full-time hours are nice, but the sales marketing ownership is the headline.

Key Responsibilities

• Conduct market research to uncover trends shaping the sales marketing space
• Carry the TX number and the relationships that make it real
• Cultivate referral channels and strategic partnerships in Garland
• Carry a $49,000 - $79,000-tier quota and the playbook to hit it
• Manage paid search, social, and email programs end to end
• Spot which Garland accounts are about to churn and win them back
• Nurture the slow sales marketing leads until timing flips in our favor

What You'll Bring

• Proven aptitude for Inbound Call Handling, ideally near Garland, TX
• A knack for Customer Onboarding that colleagues quietly come to rely on
• Inbound Call Handling fundamentals plus the Phone Etiquette polish clients notice
• 1+ years building trust the slow, unglamorous way
• Working familiarity with full-time schedules and team norms at Blumhouse
• Familiarity with Blumhouse-scale workflows, or the appetite to reach them
• 1+ years putting Gorgias to work in a sales marketing setting

We're Blumhouse — a relentlessly curious Garland, TX outfit that treats ServiceNow less like a feature and more like a craft. We swap Data Entry and Process Improvement tips over lunch because nobody here pretends to know it all.

Open with $49,000 - $79,000, grow your Empathy under a mentor, lean on full benefits, and flex your hours the way grown-ups should.

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