Customer Service Representative

Staffmark Group; De Soto (KS); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Comprehensive Benefits including med/d

Life Insurance and Disability

Optional 401(k) Plan

Supportive Team Environment

Job summary

Staffmark Group is hiring a Customer Service Representative for a De Soto, KS location. The role combines customer service, purchasing, vendor management, and inventory coordination to ensure on-time and within-budget delivery. Monday–Friday, 8:00 AM–4:30 PM, pay rate $25–$30 per hour.

The ideal candidate will manage stock and non-stock purchases, review forecasts, create requisitions, track orders, and resolve supplier issues while maintaining strong relationships with customers and vendors.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Business, Finance, or related field preferred.
• CPM certification preferred.
• 1+ years of procurement, purchasing, inventory management, or customer service experience preferred.
• Strong ERP, inventory management, and Microsoft Office skills.
• Excellent communication, organizational, and problem-solving abilities.
• Ability to work independently while maintaining accuracy and attention to detail.

Responsibilities

• Manage purchasing activities for stock and non-stock materials.
• Review inventory forecasts and replenishment recommendations.
• Create purchase requisitions and issue vendor purchase orders.
• Track orders and coordinate deliveries to meet customer needs.
• Research vendors and recommend cost-effective purchasing solutions.
• Resolve supplier issues related to pricing, quality, and delivery.
• Process vendor returns and assist with inventory reduction efforts.
• Maintain strong relationships with customers, suppliers, and vendors.
• Investigate and resolve accounts payable discrepancies.
• Identify cost-saving opportunities and produce KPI reports.
• Follow company and customer operating procedures and safety requirements.

Skills

ERP systems

Inventory management

Microsoft Office

Excellent communication

Problem-solving

Organizational skills

Customer service experience

CRM software

Order processing systems

Customer databases

Education

High school diploma

Bachelor's degree preferred

CPM certification preferred

Job description

Total Talent Solutions Now Hiring for a Customer Service Representative Location: De Soto, KS Pay Rate: $25.00 - $30.00 per hour Schedule: Monday - Friday | 8:00 AM - 4:30 PM

Your Next Chapter Starts With "Hello."

Looking for Customer Service Representative jobs in De Soto where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

Join a growing team as a Sales Customer Service Representative supporting procurement and inventory operations at a customer site. This role combines customer service, purchasing, vendor management, and inventory coordination to ensure products are delivered accurately, on time, and within budget. Ideal candidates are detail-oriented, organized, and committed to providing exceptional customer support.

Education Requirements

• High school diploma or equivalent required
• Bachelor's degree in Business, Finance, or a related field preferred
• CPM certification preferred

Experience Requirements

• 1+ years of procurement, purchasing, inventory management, or customer service experience preferred
• Strong ERP, inventory management, and Microsoft Office skills
• Excellent communication, organizational, and problem-solving abilities
• Ability to work independently while maintaining accuracy and attention to detail

Job Duties

• Manage purchasing activities for stock and non-stock materials
• Review inventory forecasts and replenishment recommendations
• Create purchase requisitions and issue vendor purchase orders
• Track orders and coordinate deliveries to meet customer needs
• Research vendors and recommend cost-effective purchasing solutions
• Resolve supplier issues related to pricing, quality, and delivery
• Process vendor returns and assist with inventory reduction efforts
• Maintain strong relationships with customers, suppliers, and vendors
• Investigate and resolve accounts payable discrepancies
• Identify cost-saving opportunities and produce KPI reports
• Follow company and customer operating procedures and safety requirements

Preferred Qualifications

• Previous customer service, call center, retail, office support, or administrative experience is preferred.
• Experience working with CRM software, order processing systems, or customer databases is beneficial.
• Bilingual communication skills may be considered an asset depending on the position.
• Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative.

Physical Capabilities

• Ability to remain seated or stand for extended periods while assisting customers.
• Frequent use of computers, telephones, and standard office equipment.
• Ability to communicate clearly with customers, coworkers, and business partners.
• Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.