Customer Service Representative

Start Club Corp; Culver City (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Start Club Corp in Culver City, CA is seeking a customer-focused Customer Service Representative to provide professional assistance, answer inquiries, and support positive customer experiences. In this role you will assist customers with questions, maintain records, and work with the team to meet service objectives while continually developing your communication and problem-solving skills.

The successful candidate will be reliable, adaptable, and eager to learn, with a passion for helping people

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong problem-solving and active listening abilities.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively in a team environment.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Assist customers with questions regarding products and services.
• Provide friendly and professional customer support.
• Identify customer needs and recommend appropriate solutions.
• Respond to customer inquiries and routine concerns.
• Maintain organized customer records and information.
• Assist with customer retention and engagement activities.
• Gather customer feedback and communicate relevant information to the team.
• Collaborate with team members to achieve service objectives.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Problem-solving

Active listening

Teamwork

Willing to learn

Education

High school diploma or equivalent

Job description

About Us

Start Club Corp helps teams clarify the strategic choices behind market presence: what to emphasize, where to compete, how to communicate value, and how to keep growth priorities visible across the organization.

Job Summary

We are seeking a customer-focused Customer Service Representative to provide professional assistance, answer inquiries, and support positive customer experiences. This role is ideal for individuals who enjoy helping people and building strong customer relationships.

Responsibilities

• Assist customers with questions regarding products and services.
• Provide friendly and professional customer support.
• Identify customer needs and recommend appropriate solutions.
• Respond to customer inquiries and routine concerns.
• Maintain organized customer records and information.
• Assist with customer retention and engagement activities.
• Gather customer feedback and communicate relevant information to the team.
• Collaborate with team members to achieve service objectives.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong problem-solving and active listening abilities.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and self-motivated.
• Ability to work effectively in a team environment.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.