Customer Service Representative

Cardinal Transportation, LTD; Columbus (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

Cardinal Transportation, LTD is a fast-growing transportation company based in Columbus, Ohio, seeking motivated, organized sales and customer service representatives. The team handles diverse client needs for athletic transportation and corporate trips with a fleet of 50+ vehicles.

If you’re organized, customer-focused, and thrive in a fast-paced environment, this role offers the chance to impact service quality and growth for our Columbus clientele.

Qualifications

• 5+ years of customer service/sales experience.
• Transportation industry experience is preferred.
• Excellent communication and interpersonal skills.
• Schedule flexibility with at least one weekend day per month.

Responsibilities

• Answer phone calls and emails from customers and provide accurate quotes.
• Build and maintain strong relationships with customers and ensure needs are met.
• Resolve issues or concerns promptly and professionally.
• Review schedules and bookings to identify new booking opportunities.

Skills

Customer service

Sales

Communication

Organization

Multitasking

Job description

Cardinal Transportation, LTD is a fast- growing transportation company looking for motivated, organized, and responsive sales and customer service relationship representatives.

We are one of the leading transportation companies in Columbus, Ohio with over 50 vehicles in our fleet ranging from black car sedan up to 56 passenger motorcoaches. We provide athletic transportation for area colleges including The Ohio State University as well as transportation for major league sports in the area, many well -known corporations, and any others that have transportation needs.

If you’re organized, customer-focused, and thrive in a fast-paced, fast-growing environment, this role is for you!

Responsibilities:

• Answer phone and emails from customers and provide accurate quotes.
• Build and maintain strong relationships with customers, ensuring their needs are met and exceeded.
• Resolve any issues or concerns promptly and professionally.
• Effectively look at schedule and bookings for new bookings.

Requirements:

• Previous transportation experience is preferred. Will consider the right candidate with 5 years or more of customer service/sales.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Schedule Flexibility-possible shift work and one weekend day a month

Join our fast- growing company and make a positive impact on the transportation world while providing top-notch service to our customers!