Customer Service Representative

Parker Gas Co.; Clinton (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discounts

Company Paid Life Insurance

Employee Assistance Program

Paid Holidays (including YOUR Birthday

Job summary

Parker Gas Co. Inc. in Clinton, NC is seeking a customer service representative to handle inquiries and requests via phone and computer at our Clinton location. The role includes back-office duties such as accounts receivable, filing, and creating new customer accounts, as well as safely filling propane cylinders and assembling showroom items.

We are looking for an ambitious, hardworking individual who enjoys meeting people daily and growing with a rapidly expanding company.

Qualifications

• Two-year associate degree preferred but high-school diploma is sufficient.
• Excellent customer service skills.
• Ability to lift approximately 45 pounds.
• Ability to fill propane cylinders as needed.
• Able to assemble showroom items such as grills.
• Willingness to work within a rotating on-call schedule.
• Desire to succeed in a team environment.
• Industry experience is a plus.

Responsibilities

• Provide exceptional customer service for inquiries and requests via phone and computer at Clinton, NC location.
• Back-office tasks including accounts receivable, filing, and setting up new customer accounts.
• Safely fill customer propane cylinders upon request, assemble showroom items and display in showroom.

Skills

Customer service

Teamwork

Education

Associate degree preferred

Job description

Benefits

• 401(k)
• 401(k) matching (up to 5%)
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Employee discounts
• Company Paid Life Insurance
• Employee Assistance Program
• 7 Paid Company Holidays including YOUR Birthday
• Short‑Term, Long‑Term, and Cancer Coverage Insurance
• Health, Dental, and Vision insurance after 30 days

Job Summary

We are seeking a customer service representative who can provide exceptional customer service for fielding customer inquiries and requests via phone and computer at our Clinton, NC location. This person would also be responsible for back‑office tasks such as accounts receivable, filing, and setting up new customer accounts. The candidate would also be responsible for safely filling customer propane cylinders upon request, appliance assembly, and display in our showroom.

If you are the ambitious, hard‑working type who enjoys meeting new people every day and the challenges of a rapidly growing company, then we would love to hear from you.

Qualifications

• Two‑year associate degree is preferred but a high‑school diploma is sufficient.
• Ability to lift approximately 45 pounds.
• Fill propane cylinders as needed.
• Assemble showroom items such as grills.
• Excellent customer service skills.
• Ability to work within a rotating on‑call schedule.
• The desire to succeed in a team environment.
• Industry experience is a plus.

Equal Opportunity Employer

Parker Gas/Rapid Exchange is proud to be an Equal Opportunity, affirmative‑action employer of females, minorities, individuals with disabilities, and protected veterans in accordance with all applicable laws.

As part of our pre‑employment hiring process background checks and drug screens are performed.

As part of our pre‑employment hiring process physical ability tests, background checks, and drug screens are performed.

If interested in applying for this position, please submit a rresume.

About Parker Gas Co. Inc.

Since 1958, our family‑owned business has offered the best propane products and service to homes, commercial companies, and agricultural businesses in southeastern North Carolina. Since the early 1990’s we have been providing professional propane cylinder exchange covering 20 states. We have a large fleet of commercial delivery trucks backed by a staff of experts trained to look after our customers. Are you our next expert?