Customer Service Representative

NBCUniversal; Bridgeport (CT); On-site; USD 48,000 - 75,000; Part time

Job summary

NBCUniversal in Bridgeport, CT seeks a junior Customer Service Representative to convert prospects into long-term customers and hit outbound milestones. The role offers real ownership of sales marketing outcomes and a back­ing NBCUniversal crew in Bridgeport.

The position pays $48,000 - $75,000 with flexible scheduling and a structured plan to grow self-motivation expertise. This is a heads-down, results-driven team that supports your development and success.

Qualifications

• Professionalism, integrity, and discretion with sensitive information.
• Ability to manage competing priorities under tight deadlines.
• Working knowledge of Cultural Awareness alongside transferable First Call Resolution chops.
• A CT work history, or strong reasons you'll thrive here anyway.
• Comfortable owning projects from concept through delivery.

Responsibilities

• Conduct market research to uncover trends shaping the sales marketing space.
• Turn cold sales marketing leads into signed deals across Bridgeport, CT.
• Draft the cold-outreach copy that survives a junior buyer's inbox.
• Use Customer Success and Self-Motivation tools to automate and scale outbound efforts.
• Prospect via cold calls, emails, and social selling to fill the temporary pipeline.
• Pitch NBCUniversal's empowering offering to buyers who haven't heard of us yet.
• Support junior account executives with prospecting and follow-up strategy.

Skills

Professionalism

Integrity

Discretion

Multitasking

Cultural Awareness

First Call Resolution

Job description

We are looking for a junior Customer Service Representative who turns prospects into long-term customers and quotas into milestones. The pitch is honest — $48,000 - $75,000, real ownership of sales marketing outcomes, and a NBCUniversal crew in Bridgeport that has your back.

Key Responsibilities

• Conduct market research to uncover trends shaping the sales marketing space
• Turn cold sales marketing leads into signed deals across Bridgeport, CT
• Draft the cold-outreach copy that survives a junior buyer's inbox
• Use Customer Success and Self-Motivation tools to automate and scale outbound efforts
• Prospect via cold calls, emails, and social selling to fill the temporary pipeline
• Pitch NBCUniversal's empowering offering to buyers who haven't heard of us yet
• Support junior account executives with prospecting and follow-up strategy

What You'll Bring

• Professionalism, integrity, and discretion with sensitive information
• Demonstrated ability to manage competing priorities under tight deadlines
• Working knowledge of Cultural Awareness alongside transferable First Call Resolution chops
• A CT work history, or strong reasons you'll thrive here anyway
• Comfortable owning projects from concept through delivery

At its core, NBCUniversal is a heads-down-and-happy bet that Bridgeport, CT can out-build anyone when it comes to Live Chat Support. The refreshingly-candid pace here is real, but so is the permission to log off and recover.

This temporary role pays $48,000 - $75,000 and includes flexible scheduling plus a structured plan to grow your Self-Motivation expertise.

Right now, today, this seat at NBCUniversal is genuinely empty and waiting.