Customer Service Representative

Luminous Electric; Bradenton (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Luminous Electric in Bradenton, FL is seeking a Customer Service Representative/Dispatcher to be the friendly voice for customers, schedule appointments, and support field technicians.

You’ll use ServiceTitan to manage customer information and work orders, maintain accuracy, and help the team stay organized in a fast-paced environment.

Ideal candidates have 2+ years in customer service, strong communication, and a customer-focused attitude; base pay is $20–$22/hour plus benefits.

Qualifications

• 2+ years of customer service or call center experience (home services a plus).
• Strong communication and multitasking skills.
• Tech-savvy; ServiceTitan experience is a bonus.
• Positive, professional, and customer-focused attitude.

Responsibilities

• Be the friendly first point of contact for customers.
• Answer calls, schedule appointments, and confirm upcoming visits.
• Use ServiceTitan software to update customer info and work orders.
• Provide updates and support to both customers and technicians.
• Keep things running smoothly with accuracy and professionalism.

Skills

Customer service

Multitasking

Communication

Tech-savvy

Tools

ServiceTitan

Job description

Position:Customer Service Representative

Location: Bradenton, FL

Job Id:149

# of Openings:1

Customer Service Representative/ Dispatcher | Bradenton, FL | Full-Time (M-F)

Join Luminous Electric, a local electrical service company in Lakewood Ranch, FL! We’re known for providing safe, reliable, and high-quality service — and we’re growing. We’re looking for a Customer Service Representative/Dispatcherwho enjoys helping people, thrives in a fast-paced environment, and wants to be part of a supportive team.

What You’ll Do:

• Be the friendly first point of contact for customers
• Answer calls, schedule appointments, and confirm upcoming visits
• Use ServiceTitan software to update customer info and work orders
• Provide updates and support to both customers and technicians
• Keep things running smoothly with accuracy and professionalism

What We’re Looking For:

• 2+ years of customer service or call center experience (home services a plus)
• Strong communication and multitasking skills
• Tech-savvy; ServiceTitan experience is a bonus
• Positive, professional, and customer-focused attitude

Why You’ll Love It Here:

• $20–$22/hour starting pay (based on experience)
• Health, dental, and vision insurance
• Paid time off + holidays
• Growth opportunities in a team-oriented environment

Luminous Electric is an Equal Opportunity Employer. All candidates must pass a pre-employment criminal background screening upon hire.