Customer Service Dispatcher — Growth & Benefits

Luminous Electric; Bradenton (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Luminous Electric in Bradenton, FL is seeking a Customer Service Representative/Dispatcher to be the friendly voice for customers, schedule appointments, and support field technicians.

You’ll use ServiceTitan to manage customer information and work orders, maintain accuracy, and help the team stay organized in a fast-paced environment.

Ideal candidates have 2+ years in customer service, strong communication, and a customer-focused attitude; base pay is $20–$22/hour plus benefits.

Qualifications

• 2+ years of customer service or call center experience (home services a plus).
• Strong communication and multitasking skills.
• Tech-savvy; ServiceTitan experience is a bonus.
• Positive, professional, and customer-focused attitude.

Responsibilities

• Be the friendly first point of contact for customers.
• Answer calls, schedule appointments, and confirm upcoming visits.
• Use ServiceTitan software to update customer info and work orders.
• Provide updates and support to both customers and technicians.
• Keep things running smoothly with accuracy and professionalism.

Skills

Customer service

Multitasking

Communication

Tech-savvy

Tools

ServiceTitan

Job description

Luminous Electric in Bradenton, FL is seeking a Customer Service Representative/Dispatcher to be the friendly voice for customers, schedule appointments, and support field technicians.

You’ll use ServiceTitan to manage customer information and work orders, maintain accuracy, and help the team stay organized in a fast-paced environment.

Ideal candidates have 2+ years in customer service, strong communication, and a customer-focused attitude; base pay is $20–$22/hour plus benefits.