Customer Service Representative

Kelly; Beaumont (TX); On-site; USD 22,000 - 31,000; Full time

Job summary

Kelly is seeking a Customer Service Representative to work onsite in Beaumont, TX for a top oil and gas company. This long-term contract role offers stability and a chance to gain valuable industry experience.

You will provide daily customer support, troubleshoot issues, and process orders while coordinating with teams using Outlook and SAP familiarity. A high school diploma and 1–3 years of experience are preferred.

Qualifications

• 1–3 years of customer service experience.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office; Outlook is highly beneficial.
• Familiarity with logistics or SAP is a plus but not required.

Responsibilities

• Provide daily support to customers by answering inquiries and processing orders.
• Manage high-volume external communications to resolve package-related issues and fulfill orders.
• Prepare professional customer correspondence to ensure satisfaction.
• Collaborate with team members and use tools like Outlook to coordinate order tracking and issue resolution.

Skills

Customer service

Verbal communication

Written communication

Resilience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Microsoft Outlook

SAP

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Service Representative to work at a top oil & gas company in Beaumont, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation

• $19.00 per hour (Long-term contract)

Why you should apply to be a Customer Service Representative:

• Long-term contract opportunity offering stability and valuable industry experience.
• Opportunity to work onsite with a premier, industry-leading oil and gas company.
• Professional office desk setting working with computer systems and collaborative teams.
• Great stepping stone to expand your skills in customer operations, fulfillment, and logistics.

What's a typical day as a Customer Service Representative supporting Lostistics? You'll be:

• Providing daily support to customers by answering inquiries, troubleshooting problems, and processing orders.
• Managing high-volume external communication focusing on resolving package-related issues and order fulfillment.
• Preparing professional customer correspondence to ensure complete customer satisfaction.
• Collaborating closely with team members and utilizing computer tools (especially Outlook) to coordinate order tracking and issue resolution.

This job might be an outstanding fit if you:

• High School Diploma or equivalent (required).
• Bring 1–3 years of customer service experience.
• Possess excellent verbal and written communication skills with a strong, resilient, customer-focused personality.
• Are proficient in Microsoft Office, with strong skills in Microsoft Outlook being critical.
• Have familiarity with logistics or SAP systems (helpful and desirable, but not required).

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.